Sales Supervisor - Capitol Hill

Warby Parker•Seattle, WA
•$20 - $23•Onsite

About The Position

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences. Similar to a Keyholder role at other brands, Sales Supervisors directly contribute to the company's success through customer interactions. In this position, you will share Warby Parker's story and mission, participate in process improvement, and engage in special projects.

Requirements

  • Professional retail experience at a customer-focused company
  • 6+ months in a management position
  • Exceptional interpersonal and communication skills to deliver top-notch customer service
  • Cool under pressure and able to adapt quickly
  • An entrepreneurial spirit
  • Curious and eager to learn
  • A team player who is passionate about helping customers and teammates alike
  • An innovative, proactive problem-solver
  • Proud of your work and self-motivated to be a top performer
  • Able to bring a positive, fun energy to the workplace, even when working long hours
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Nice To Haves

  • An upbeat, flexible team player who leads by example

Responsibilities

  • Communicate Warby Parker's values and brand philosophy to customers
  • Promote an efficient, inclusive, and service-minded retail environment
  • Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
  • Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
  • Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
  • Open and close the store
  • Help foster an inclusive culture by treating customers and colleagues with respect

Benefits

  • Employee Assistance Program (EAP)
  • Employee Stock Purchase Plan
  • Free eyewear
  • Paid sick leave
  • Competitive base salary/hourly rate
  • Variable compensation for eligible employees
  • Overtime pay for non-exempt employees required to work more than 40 hours in a workweek
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