Full Time Sales Supervisor | VINCE Mercer St.
About The Position
Vince is seeking a highly motivated, results-driven, luxury-minded Sales Supervisor who leads with selling and elevates every client interaction. You bring energy, expertise, and a deep passion for the Vince brand. You are a top performer who consistently exceeds sales goals, owns your client book, and understands how to turn every client interaction into a meaningful selling opportunity. You will set the tone for the store by demonstrating strong selling behaviors, luxury service standards, and a high level of product knowledge. The range for this role is $20-23/hr plus eligibility for sales-based incentive programs. Salary depends on several factors such as experience, skills, and geographic location.
Requirements
- Proven success in a retail sales environment, with a demonstrated ability to meet or exceed sales goals and performance metrics
- Strong selling instincts. You know how to understand the client, create openness, build rapport, and close a sale without pressure
- Deep understanding of the Vince brand identity and the ability to confidently connect clients to the Vince aesthetic through personalized styling
- Strong communication and relationship building that naturally build trust and long-term client loyalty
- Brings positive, motivating energy and contributes to a collaborative, high-performing team environment
- A self-motivated, goal-oriented mindset. You are proactive about generating business rather than relying on walk-in traffic
- 2+ years experience in retail sales, preferably in a luxury environment
- Proven ability to meet or exceed sales goals
- Team player who thrives in a collaborative environment
- Strong verbal and written communication skills allowing for effective communication with your customers
- Comfortable with POS systems, CRM tools, and Microsoft Office
Responsibilities
- Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations
- Building a deep understanding of our fabrics, fits, construction, and design intent and use it as a selling tool to inspire confident purchasing decisions
- Cultivate and grow a robust client book through proactive outreach (SMS, email, personalized follow-up, and referrals) to generate repeat business and deepen client loyalty
- Speak confidently about the Vince aesthetic. Turning standard styling conversations into meaningful, brand-focused interactions that drive sales
- Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and a genuine consultative selling approach
- Model best-in-class selling and clienteling behaviors on the floor to inspire and elevate the rest of the team
- Support store operation as needed including POS, merchandising, inventory, and visual standards to maintain an environment that reflects the Vince luxury experience
- Uphold all company policies, including loss prevention and operational procedures
Benefits
- Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding
- 401(k) with employer match
- Generous paid time off plans for vacation, sick, and personal, as well as company holidays
- Clothing allowance & merchandise discounts
- $400 annual gym reimbursement
- Mental health support tools and telehealth psychology and psychiatry
- Family and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage
- Life, accidental death & dismemberment, short-term disability, and long-term disability insurance
- Supplemental hospital indemnity, specified disease, and accident coverage
- Pre-tax commuter benefits including transit and parking
- Discounted pet, home & auto, and legal insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
