Sales Supervisor - The Greene
About The Position
Warby Parker is seeking a self-motivated Sales Supervisor to create amazing customer experiences. In this role, you will contribute to the business's success through direct customer interactions, sharing Warby Parker's story and mission, participating in process ideation and improvement, and engaging in special projects. You will promote an efficient, inclusive, and service-minded retail environment, demonstrate exceptional product knowledge, and offer thoughtful style advice. You will also lead selling on the floor, front-of-house operations, and team touch-bases when a manager is not present, and be responsible for opening and closing the store. Fostering an inclusive culture by treating customers and colleagues with respect is also a key aspect of this role.
Requirements
- Professional retail experience at a customer-focused company
- 6+ months in a management position
- Exceptional interpersonal and communication skills to deliver top-notch customer service
- Ability to adapt quickly and remain cool under pressure
- An entrepreneurial spirit
- Curiosity and eagerness to learn
- Passion for helping customers and teammates
- Innovative, proactive problem-solving skills
- Self-motivated to be a top performer
- Ability to bring a positive, fun energy to the workplace
- Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Nice To Haves
- An upbeat, flexible team player who leads by example
Responsibilities
- Communicate Warby Parker's values and brand philosophy to customers
- Promote an efficient, inclusive, and service-minded retail environment
- Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
- Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
- Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
- Open and close the store
- Help foster an inclusive culture by treating customers and colleagues with respect
Benefits
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid sick leave
- Paid Holidays
- Vacation days per year
- Retirement savings plan (401(k))
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Stock Purchase Plan
- Employee Assistance Program (EAP)
- Bereavement Support
- Optical Education Reimbursement
- Free eyewear
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
