Sales Supervisor - Old Orchard Shopping Center

Warby Parker • Skokie, IL

1d • Onsite

About The Position

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences. In this role, you will share Warby Parker's story and mission, contribute to process ideation and improvement, and participate in special projects. You will be responsible for communicating the company's values and brand philosophy, promoting an efficient and inclusive retail environment, demonstrating product knowledge, and offering style advice. You will also be expected to find innovative ways to improve the glasses-shopping experience, lead the selling on the floor and front-of-house operations in a manager's absence, open and close the store, and foster an inclusive culture.

Requirements

• Professional retail experience at a customer-focused company
• 6+ months in a management position
• Exceptional interpersonal and communication skills
• Ability to deliver top-notch customer service
• Ability to remain calm under pressure and adapt quickly
• Entrepreneurial spirit
• Curiosity and eagerness to learn
• Passion for helping customers and teammates
• Innovative, proactive problem-solving skills
• Self-motivated to be a top performer
• Ability to bring a positive, fun energy to the workplace
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Nice To Haves

• An upbeat, flexible team player who leads by example

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers
• Promote an efficient, inclusive, and service-minded retail environment
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
• Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
• Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
• Open and close the store
• Help foster an inclusive culture by treating customers and colleagues with respect

Benefits

• Competitive base salary/hourly rate
• Variable compensation for eligible employees
• Overtime pay for non-exempt employees (if required to work more than 40 hours)
• Health, vision, and dental insurance (full-time)
• Life and AD&D Insurance (full-time)
• Paid sick leave (full-time and part-time)
• Paid Holidays (full-time)
• Vacation days per year (full-time)
• Retirement savings plan (401(k)) (full-time)
• Parental leave (full-time)
• Short-term disability (full-time)
• Employee Stock Purchase Plan (full-time and part-time)
• Employee Assistance Program (EAP) (full-time and part-time)
• Bereavement Support (full-time)
• Optical Education Reimbursement (full-time)
• Free eyewear (full-time and part-time)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed