Sales Supervisor (Full-Time) - Moynihan Pop-Up NYC

Rag & Bone•New York, NY

8d•Onsite

About The Position

rag & bone is launching a Miramar Pop-Up and is seeking style-savvy, people-first, and hustle-happy team members. This is a temporary opportunity with the potential to become permanent. The Sales Supervisor is crucial for consistently meeting sales goals and executing service standards according to company guidelines. This individual will act as an extension of store management, serving as a leader and role model for all Sales Associates regarding service standards and adherence to company policy. The Sales Supervisor is responsible for ensuring all customers receive attention and that a service-centric floor environment is maintained at all times. As part of the store management team, this role requires adherence to all company policies and procedures and involves completing management-level operational tasks as needed.

Requirements

Minimum 2+ prior work experience in a client centric, sales environment

Nice To Haves

Contemporary or luxury retail knowledge preferred

Responsibilities

Display best-in-class customer service techniques, clienteling standards and sales interactions. Ensure that all staff on duty are doing the same
Meet store and metric goals
Ability to grow and manage clientele
Demonstrate product knowledge and support senior management with delivery of this information to staff
Encourage and recognize opportunities for team selling
Understand and exemplify the rag & bone brand philosophy and lifestyle
Partner with our Visual Merchandising team on floor sets, window changes and other projects, as needed
Ensure the store is opened and closed each day according to company guidelines
Maintain knowledge and understanding of all policy and procedures
Contribute to the achievement of low inventory shrink and inventory accuracy by ensuring consistent execution of all inventory touch points
Accurately process Point of Sale transactions
Consistently act within core values of rag & bone
Appropriately diffuse conflict with all members of the team and take ownership of your contribution to overall team and store environment. Escalate conflict to management where necessary.
Assist in tracking, monitoring and communication of business results
Model and teach store associates to support a positive client-centric environment
Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere