Samsung Sales Supervisor - Market Mall - Calgary, AB

OSL Retail Services Inc•Calgary, AB

1d•Onsite

About The Position

Samsung and OSL Retail Services are expanding their Samsung Experience Stores across Canada and are launching a new store at Calgary's Market Mall. The Sales Supervisor will report to the Sales Manager and work with a team of sales representatives to deliver excellent customer service, ensure store excellence in Customer Experience and Operations, support the Samsung brand, and drive the team to meet business goals. The role involves leading by example, creating a valued environment for team members, and acting as a strong ambassador for the Samsung brand. This is an opportunity for passionate individuals to become experts in a cutting-edge industry within a fast-paced, fun, high-energy work environment.

Requirements

Minimum 2 years of retail experience.
Wireless sales experience is a strong asset.
Ability to drive sales and provide excellent customer service.
Embody the Samsung brand and care about customer needs.
Possess high level of interpersonal and customer skills.
Strong management, coaching, and leadership abilities.
Ability to recruit and build a team.
Detail-oriented and results-focused.
Effective decision-maker and problem-solver.
Flexible to work beyond traditional business hours.

Nice To Haves

Wireless sales experience

Responsibilities

Support all aspects of sales, customer service, and sales representative team development.
Execute strategies to drive sales across multiple categories.
Participate in recruiting, training, scheduling, and managing sales representative performance.
Coach sales representative team on expectations and sales standards.
Support sales team on the sales floor by interacting with customers and uncovering customers' needs through skilled questions.
Support in leading daily and monthly store meetings.
Support management team in key-holding, store opening, and store closing responsibilities.
Uphold professionalism and integrity at all levels.
Ensure team members are up to date on policies and procedures.