Sales Supervisor - Tuscan Village

Warby Parker • Salem, NH

13d • Onsite

About The Position

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences. In this role, you will contribute to the company's success through direct customer interactions, sharing Warby Parker's story and mission, participating in process improvement, and undertaking special projects. This role is similar to a Keyholder position at other brands and is crucial to the success of our retail locations in the U.S. and Canada.

Requirements

• Professional retail experience at a customer-focused company
• 6+ months in a management position
• Exceptional interpersonal and communication skills
• Ability to deliver top-notch customer service
• Ability to remain calm under pressure and adapt quickly
• Entrepreneurial spirit
• Curiosity and eagerness to learn
• Team player passionate about helping customers and teammates
• Innovative, proactive problem-solver
• Self-motivated to be a top performer
• Able to bring a positive, fun energy to the workplace
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Nice To Haves

• An upbeat, flexible team player who leads by example

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers
• Promote an efficient, inclusive, and service-minded retail environment
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
• Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
• Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
• Open and close the store
• Help foster an inclusive culture by treating customers and colleagues with respect

Benefits

• Competitive base salary/hourly rate
• Variable compensation for eligible employees
• Overtime pay for non-exempt employees working more than 40 hours in a workweek
• Health, vision, and dental insurance (full-time)
• Life and AD&D Insurance (full-time)
• Paid sick leave (full-time and part-time)
• Paid Holidays (full-time)
• Vacation days per year (full-time)
• Retirement savings plan (401(k)) (full-time)
• Parental leave (non-birthing parents included) (full-time)
• Short-term disability (full-time)
• Employee Stock Purchase Plan (full-time and part-time)
• Employee Assistance Program (EAP) (full-time and part-time)
• Bereavement Support (full-time)
• Optical Education Reimbursement (full-time)
• Free eyewear (full-time and part-time)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed