Part-Time Seasonal Sales Supervisor

Tommy John•Birmingham, AL

1d•$17 - $19•Onsite

About The Position

Tommy John is hiring a Part-Time Seasonal Sales Supervisor for its retail location in Birmingham, Alabama. The role supports the Store Manager, Assistant Store Manager, and retail team in store operations, including associate management, stock disposition, merchandise displays, and customer relations. The supervisor is expected to bring innovation, creativity, and enthusiasm to the team and demonstrate strong time management, high energy, attention to detail, outstanding customer service, and people-management skills. The position leads by example in delivering Tommy John’s customer-first selling standards, resolving escalated customer concerns, supervising register transactions, and supporting inventory and merchandising processes. It also helps maintain brand presentation, store readiness, cleanliness, safety, teamwork, and collaboration.

Requirements

High school diploma or higher education.
Four years of proven sales experience in a fashion or retail environment, including at least one year in a leadership role.
Excellent written and verbal communication skills, including the ability to delegate and explain tasks effectively.
Approachable and effective listener with the ability to motivate, train, and develop a team.
Exceptional organizational and merchandising skills, with the ability to drive business through creativity and extensive fashion knowledge.
Ability to stand and walk for extended periods, with short breaks.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to lift more than 30 pounds.

Nice To Haves

Bachelor’s degree in Retail Merchandising, Business, or a related field.

Responsibilities

Demonstrate Tommy John’s customer-first selling standards to deliver a positive customer experience and achieve daily sales goals.
Act as an ambassador for Tommy John values by leading by example, demonstrating integrity, and earning trust.
Proactively resolve escalated customer concerns professionally.
Encourage associates to inform customers about Tommy John social media channels and hashtags to promote brand awareness and growth.
Supervise register transactions to ensure accuracy and efficiency in accordance with cash-control procedures and customer-service guidelines.
Prepare and monitor rolling inventory and annual fiscal inventory.
Ensure returned merchandise is restocked in the correct sales-floor location and damaged or defective merchandise is labeled and placed in the appropriate area at the end of each shift.
Reflect the brand style, key looks, and dress code, and encourage associates to maintain their brand representation.
Communicate presentation standards and replenishment needs to keep the store customer-ready.
Maintain a neat, clean, organized, safe, and presentable sales floor, fitting rooms, and stockroom.
Create an environment of teamwork and collaboration.