Samsung Sales Supervisor - Southgate Centre
About The Position
Samsung and OSL Retail Services have teamed up to operate the Samsung Experience Stores across Canada. We are looking for passionate, driven people who are excited about working for a premium brand such as Samsung. The Sales Supervisor, reporting to the Sales Manager, works with a team of sales representatives to deliver an amazing level of customer service, ensure that the store delivers excellence in Customer Experience and Operations, supports the Samsung brand, and drives the team to meet collective business goals. The supervisor leads by example and creates an environment where team members feel valued, can grow, and function well as a team. This role is for an existing opening at the Southgate Centre Samsung Experience Store.
Requirements
- Minimum 2 years of retail experience
- Wireless sales experience a strong asset.
- Ability to drive sales and provide excellent customer service.
- Embody the Samsung brand and care about customer needs.
- Possess high level of interpersonal and customer skills.
- Strong management, coaching, and leadership abilities.
- Ability to recruit and build a team.
- Detail-oriented and results-focused.
- Effective decision-maker and problem-solver.
- Flexible to work beyond traditional business hours.
Nice To Haves
- Wireless sales experience
Responsibilities
- Support all aspects of sales, customer service, and sales representative team development.
- Execute strategies to drive sales across multiple categories.
- Participate in recruiting, training, scheduling, and managing sales representative performance.
- Coach sales representative team on expectations and sales standards.
- Support sales team on the sales floor by interacting with customers and uncovering customers' needs through skilled questions.
- Support in leading daily and monthly store meetings.
- Support management team in key-holding, store opening, and store closing responsibilities.
- Uphold professionalism and integrity at all levels.
- Ensure team members are up to date on policies and procedures.
Benefits
- $24/hr Base Salary with industry leading bonus structure
- Exciting incentive programs
- Comprehensive health and dental plans
- Discounts on the newest technology
- Great employee referral program
- Ongoing continuous training
- Local, regional, and national career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
