PT Sales Supervisor: Frankies Bikinis

Leap • Miami Beach, FL

2d • Onsite

About The Position

Frankies Bikinis is seeking a passionate and driven Sales Supervisor for its boutique on Collins Ave. This role is a key leadership position responsible for managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. The Sales Supervisor will inspire the team to create memorable and elevated in-store experiences, reflecting the brand's prestige. Working closely with the Store Leader/General Manager, this role involves implementing strategic initiatives to boost team performance, increase revenue, and uphold guest service standards. Responsibilities include overseeing inventory management, visual merchandising, and shipment processing. The role also contributes to market and brand initiatives like promotional events and activations, utilizing technology such as Shopify, Endear, and Slack. This is a hands-on leadership position requiring independent operation under pressure, managing both customer experience and team growth.

Requirements

• Must be 18 years of age or older.
• Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals.
• Foundational experience in retail or customer-focused roles, with a proven track record of delivering exceptional guest experiences.
• Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.
• Active and engaged presence on the sales floor.
• Physical capability to stand, walk, climb ladders, and lift up to 50 pounds.
• Interpersonal skills: People Leadership, Customer-Centric & Hospitality-Driven, Adaptable & Entrepreneurial, Collaborative Team Player, Exceptional Communicator, Professional & Reliable, Brand Champion & Product Expert, Detail-Oriented & Efficient.

Nice To Haves

• Experience in related categories is highly desirable.

Responsibilities

• Manage day-to-day store operations.
• Drive sales and cultivate exceptional customer relationships.
• Inspire the team to create memorable and elevated in-store experiences.
• Implement strategic initiatives to boost team performance and increase revenue.
• Uphold exceptional guest service standards.
• Oversee inventory management, visual merchandising, and shipment processing.
• Contribute to market and brand initiatives such as promotional events and activations.
• Leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations.
• Manage the customer experience and support team's growth.
• Operate independently and effectively under pressure.
• Achieve and exceed personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV).
• Deliver results through proactive client engagement, strategic selling techniques, and a commitment to excellence.
• Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), secret shopper results, and fostering lasting relationships.
• Demonstrate strong organizational and time-management skills, consistently completing tasks and meeting deadlines with efficiency and precision.

Benefits

• Bonus eligible
• Medical, Dental & Vision benefits (must average 32+ hours a week)
• AllOne Health - Employee Assistance Programs
• 401K
• Accrued PTO: Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.
• Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed