Sales Supervisor (Square One Shopping Centre)

Mine & Yours•Mississauga, ON

2d•Onsite

About The Position

Mine & Yours is seeking a Sales Supervisor for their retail team. This role is for an experienced luxury sales professional who excels in a fast-paced, client-focused setting and is ready for increased leadership on the sales floor. The Sales Supervisor will lead by example, drive sales, support team development, and ensure smooth daily store operations. This position involves working closely with the management team, motivating the team, enhancing the client experience, and maintaining operational excellence. It's an ideal opportunity for someone passionate about luxury fashion, building relationships, coaching, and aspiring to a future retail management role.

Requirements

1+ year of leadership, keyholder, or supervisory experience in a retail environment.
2+ years of experience in luxury retail, fashion, or a client-facing sales role preferred.
Passionate about designer fashion, luxury brands, trends, and sustainability.
Proven ability to deliver results while maintaining a high standard of service and integrity.
Strong interpersonal and relationship-building skills with clients and colleagues.
Comfortable multitasking and prioritizing in a fast-paced environment.
Tech-savvy and able to learn new systems quickly, including POS, and retail technology platforms.
Reliable, accountable, and proactive with excellent judgment and attention to detail.
Able to stand for extended periods and lift up to 20 lbs.

Responsibilities

Lead the sales floor with energy, professionalism, and a client-first mindset.
Support the achievement of the store’s sales plan by driving team performance, maximizing client opportunities, and contributing to overall store revenue goals.
Consistently achieve and exceed individual sales goals while supporting overall store performance.
Build authentic relationships with clients through personalized service, styling recommendations, and follow-up.
Encourage clienteling and loyalty-building activities that strengthen long-term customer relationships.
Handle client concerns with professionalism, empathy, and urgency to ensure a positive resolution.
Support VIP appointments, events, and high-touch service moments.
Supervise the sales floor and provide direction to team members during shifts.
Support daily leadership needs in partnership with the store’s management team.
Coach and motivate associates to achieve sales, service, and productivity goals.
Provide real-time feedback, recognition, and performance support.
Help identify training and development opportunities for the team.
Foster a collaborative, inclusive, and high-performing team culture.
Support the execution of opening and closing procedures.
Maintain visual merchandising standards and overall store presentation.
Maintain inventory accuracy by supporting regular inventory cycle counts, identifying discrepancies, and ensuring inventory processes are followed.
Assist with online order support, product pulls, and customer inquiries in partnership with the Ecommerce team.
Help ensure operational processes and policies are consistently followed.
Support store events and community engagement initiatives that build brand awareness and strengthen local relationships.
Work closely with Buying, Ecommerce, and Retail teams to ensure a seamless client experience.
Communicate clearly and effectively with cross-functional partners.
Contribute to a team first culture where collaboration and shared success are valued.