Sales Supervisor - Shoppes at Brinton Lake

Warby Parker•Glen Mills, PA

1d•Onsite

About The Position

Warby Parker is seeking a self-motivated Sales Supervisor to create amazing customer experiences. In this role, you will contribute to the business's success through direct customer interactions, sharing Warby Parker's story and mission, participating in process improvement, and working on special projects. This role is similar to a Keyholder position at other brands.

Requirements

Professional retail experience at a customer-focused company
6+ months in a management position
Exceptional interpersonal and communication skills to deliver top-notch customer service
Ability to remain calm under pressure and adapt quickly
An entrepreneurial spirit
Curiosity and eagerness to learn
Passion for helping customers and teammates
Innovative, proactive problem-solver
Self-motivated to be a top performer
Able to bring a positive, fun energy to the workplace, even when working long hours
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Nice To Haves

An upbeat, flexible team player who leads by example

Responsibilities

Communicate Warby Parker's values and brand philosophy to customers
Promote an efficient, inclusive, and service-minded retail environment
Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
Open and close the store
Help foster an inclusive culture by treating customers and colleagues with respect

Benefits

Comprehensive compensation package including competitive base salary/hourly rate and variable compensation
Eligible for overtime pay if required to work more than 40 hours in a workweek (for non-exempt employees)
Health, vision, and dental insurance (for full-time employees)
Life and AD&D Insurance (for full-time employees)
Paid sick leave
Paid Holidays
Vacation days per year (for full-time employees)
Retirement savings plan (401(k))
Parental leave (non-birthing parents included)
Short-term disability (for full-time employees)
Employee Stock Purchase Plan
Employee Assistance Program (EAP)
Bereavement Support
Optical Education Reimbursement
Free eyewear