Sales Supervisor- Retail

Spartina LLC•Hilton Head Island, SC

6d•Onsite

About The Position

A Spartina 449 Supervisor assists the Store Manager in motivating and inspiring their team to achieve store productivity goals. They help the Store Manager to analyze sales data and develop action plans to drive sales. Other responsibilities include managing payroll budgets, ensuring the individual and collective skills of the team are utilized effectively, and that both the staff and customer experience is positive. Assists Store Manager in recruiting and hiring appropriately to ensure store is fully staffed at all times. Effectively manages store operations, ensuring consistency and compliance. They are required to have prior management retail experience, be able to work nights, weekends and holidays, and have a flexible work schedule.

Requirements

Prior management retail experience
Able to work nights, weekends and holidays
Flexible work schedule
Able to engage and speak to customers
Able to motivate team members
Lead by example
Learns the Spartina 449 culture and lives the “Brand”
Manager deposit
Computer skills

Responsibilities

Be an ambassador for Spartina 449 at all times
Merchandising and Retail Operating Standards
Must exhibit exceptional customer service at all times
Utilize effective interactivity to comfortably connect with our customers, understand their needs and wants
Embraces Spartina 449’s core cultures
Responds resourcefully to customer requests and concerns
Processes accurate and efficient sale and return transactions
Understands and utilizes basic selling skills to properly engage and present options to our customer
Creates an inviting environment for customers by maintaining a neat and clean store
Perform front end responsibilities such as cashier, returns, and reserve online pick up in store with no impact to the customer experience
Adheres to all company policies procedures & safety standards
Able to multitask on assorted merchandising and sales responsibilities
Performs other related duties as assigned
Supervise employees to complete tasks and achieve goals in the absence of store management.
Manage sales floor and drives retail sales by: addressing guest concerns, coaching employees, and mitigating product loss in the absence of store management.
Ensure that daily remerchandising process, daily replenishment process, Key Corporate Communications, and store cleanliness standards are properly executed when opening or closing.
Open and closes the store following proper procedures documented in the opening and closing checklist.
Ensure that registers are properly opened and closed, doors are opened and locked and alarms are set correctly.
Confirm that deposit slips, spreadsheets, envelops and deposit bags are correctly filled out and discrepancies are reconciled and cleared by accounting.
Execute management cashier responsibilities such as return, exchange and check approvals, and issue of merchandise vouchers per company policy.
Remain current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent manner.
Stays current and up-to-date on all store systems, product knowledge, and the overall financials of the business.