Sales Supervisor - Santana Row
Warby Parker•San Jose, CA
•$19 - $22•Onsite
About The Position
Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences. In this role, you will contribute to the company's success through direct customer interactions, sharing Warby Parker's story and mission, participating in process improvement, and engaging in special projects. This position is similar to a Keyholder role at other brands and operates across all retail locations in the U.S. and Canada.
Requirements
- Professional retail experience at a customer-focused company
- 6+ months in a management position
- Exceptional interpersonal and communication skills to deliver top-notch customer service
- Ability to remain calm under pressure and adapt quickly
- An entrepreneurial spirit and a go-getter attitude
- Curiosity and eagerness to learn
- A team player passionate about helping customers and teammates
- An innovative, proactive problem-solver
- Self-motivated to be a top performer
- Ability to bring positive energy to the workplace, even when working long hours
- Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Nice To Haves
- An upbeat, flexible team player who leads by example
Responsibilities
- Communicate Warby Parker's values and brand philosophy to customers
- Promote an efficient, inclusive, and service-minded retail environment
- Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
- Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
- Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
- Open and close the store
- Help foster an inclusive culture by treating customers and colleagues with respect
Benefits
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid sick leave
- Paid Holidays
- Vacation days per year
- Retirement savings plan (401(k))
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Stock Purchase Plan
- Employee Assistance Program (EAP)
- Bereavement Support
- Optical Education Reimbursement
- Free eyewear
- Variable compensation for eligible employees
- Overtime pay for non-exempt employees if required to work more than 40 hours in a workweek
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
