Sales Supervisor

Ripley Entertainment Inc•Saint Augustine, FL

12d•Onsite

About The Position

Ripley's Believe It or Not! is seeking an energetic, organized, and results-driven Sales Supervisor to help grow our business while ensuring outstanding guest experiences. This position combines sales, marketing, customer relations, and operational leadership in a fun and fast-paced attraction environment. The ideal candidate is a self-starter who enjoys building relationships, coordinating special events and groups, promoting attractions, and supporting daily operations.

Requirements

Strong customer service, communication, and relationship-building skills.
Previous sales, tourism, hospitality, retail, or attraction experience preferred.
Experience with social media marketing is a plus.
Strong organizational and multitasking abilities.
Professional, dependable, and self-motivated.
Ability to work independently and as part of a team.
Valid driver's license and reliable transportation preferred.
Must be able to travel locally and run business-related errands as needed.

Responsibilities

Develop and maintain relationships with local associations, tourism partners, hotels, concierge groups, and community organizations.
Solicit and secure new group sales, consignment accounts, and special event business.
Organize and schedule group visits, consignment programs, and special events.
Develop and maintain admissions and ancillary sales promotions.
Attend local and state association meetings, networking events, and industry functions to promote Ripley's attractions and special offers.
Assist with social media content, engagement, and promotional efforts.
Communicate current promotions, events, and attraction offerings to guests and business partners.
Help identify opportunities to increase attendance, revenue, and brand awareness.
Ensure every guest receives exceptional customer service by creating a welcoming and guest-focused environment.
Maintain outstanding attraction knowledge and provide support to team members.
Oversee operational duties throughout the attraction and property as needed.
Monitor and maintain safety standards for guests and employees.
Ensure cleanliness, presentation standards, signage, maintenance, and overall appearance of the attraction are upheld.
Assist with cash management functions, including safes, cash-outs, and deposits.
Communicate company policies, procedures, and expectations to staff.
Support management with training, coaching, and daily operational needs.
Perform other duties as assigned.