Sales Supervisor, Tysons Corner
About The Position
At Charles Tyrwhitt, our purpose is to “Make it easy for men to dress well”. We are looking for a Sales Supervisor to work with Jamila from our Tysons Corner store. This role involves motivating, coaching, and developing store teams to exceed KPIs and sales targets. The Sales Supervisor will be accountable for the day-to-day running of the store, including supporting team members, deployment, training, handling communications, cash handling, security processes, and store opening/closing procedures. The role requires taking initiative to enhance the selling skills of the team and ensuring the team delivers on CT’s customer service expectations through expert product knowledge and staying updated on the latest ranges and promotions. Additionally, the Sales Supervisor will utilize and encourage colleagues to use all store, business, and staff training tools, including commercial reports, VM directives, and tools to support visual and store standards.
Requirements
- Customer Service experience is essential, preferably in a premium retail environment.
- Personality and enthusiasm combined with experience.
- A person who is fun to work with, taking pride in appearance, and always with a driven, can-do attitude.
- Previous retail leadership experience is required, but this can be from any type of retail.
- Work authorization to work in person within the United States.
Nice To Haves
- Full training is provided to help you understand our brand, product, and customer.
Responsibilities
- Motivate, coach, and develop store teams to exceed KPIs, sales targets, and results
- Accountable for the day-to-day running of the store, including, supporting team members, deployment, and training, responding to emails and phone calls, cashing up, security processes, opening and closing of the store
- Takes initiative to increase selling skills amongst the team
- Deliver and drive your team to ensure CT’s customer service expectation by ensuring expert product knowledge, ensuring you and the team are up to date with the latest store ranges and promotions
- Utilize and encourage colleagues to use all store, business and staff training tools, including commercial reports, VM directives and tools to support the delivery and consistency in visual and store standard
Benefits
- Quarterly bonus based on team sales performance
- Uniform allowance from day one - from top to toe in Charles Tyrwhitt!
- 401K with 5% company match
- Vision/dental/medical insurances for self and family with company contribution
- PTO (combining Sick and Vacation)
- PayActiv partnership: get wages already earned before payday!
- Flexible Spending Account
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
