PT Sales Supervisor: PDPAOLA

Leap • West Village, NY

4d • Onsite

About The Position

PDPAOLA is seeking a passionate and driven Sales Supervisor for their boutique in NYC Metro. This role supports the Store Leader/General Manager in driving daily business operations, sales performance, and an elevated, service-first culture. The position blends hands-on leadership with strong business execution, leading from the sales floor to coach, motivate, and develop associates in real time to deliver personalized, memorable client experiences. The Sales Supervisor will partner closely with store leadership to execute strategic initiatives that increase revenue, strengthen client retention, and uphold operational excellence. Responsibilities include supporting inventory management, visual merchandising, shipment processing, and ensuring all brand standards are executed with precision and attention to detail. The role also contributes to broader market and brand initiatives such as promotional events, activations, and store openings. The ideal candidate is comfortable operating in a dynamic, fast-paced environment and will leverage tools such as Shopify, Endear, and Slack to support client outreach, team communication, and business operations.

Requirements

• Prior leadership or supervisory experience in retail or customer-focused environments.
• Demonstrated ability to inspire, coach, and develop team members.
• Proven ability to deliver exceptional, personalized client experiences and build authentic customer relationships that drive loyalty and results.
• Strong selling skills with the ability to anticipate client needs, overcome objections, and consistently achieve personal and team sales goals.
• Entrepreneurial and adaptable mindset, with comfort navigating evolving business needs while maintaining focus and accountability.
• Collaborative team player who communicates clearly, provides constructive feedback, and builds strong cross-functional relationships.
• Professional presence with the ability to handle client inquiries, concerns, and escalations with empathy and sound judgment.
• Strong attention to detail and organizational skills to ensure operational excellence across merchandising, inventory, and daily task execution.
• Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.
• Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds.
• Must be 18 years of age or older.

Responsibilities

• Drive daily business operations, sales performance, and an elevated, service-first culture.
• Lead from the sales floor, coaching, motivating, and developing associates in real time to deliver personalized, memorable client experiences.
• Foster a high-performing team environment rooted in accountability, professionalism, and brand pride through clear communication and thoughtful feedback.
• Partner closely with store leadership to execute strategic initiatives that increase revenue and strengthen client retention.
• Uphold operational excellence.
• Support inventory management, visual merchandising, and shipment processing.
• Ensure all brand standards are executed with precision and attention to detail.
• Contribute to broader market and brand initiatives such as promotional events, activations, and store openings.
• Leverage tools such as Shopify, Endear, and Slack to support client outreach, team communication, and business operations.

Benefits

• Bonus eligible
• Medical, Dental & Vision benefits (must average 32+ hours a week)
• AllOne Health - Employee Assistance Programs
• 401K
• Accrued PTO: Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.
• Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed