Part-Time Sales Supervisor

5.11•Richfield, MN

About The Position

The Sales Supervisor, known in stores as a Shift Lead, works with the Store Manager and Assistant Store Manager to exceed customer expectations, build a high-energy store environment, and uphold 5.11 store standards. The role leads by example, tackles challenges, and supports the team in delivering exceptional customer experiences. It offers an opportunity to develop leadership skills and make a visible impact in a fast-paced, results-driven environment.

Requirements

  • Retail or customer service experience, preferably in specialty or performance-driven retail.
  • Enthusiastic and eager to learn.
  • Drive for teamwork, problem-solving, and maintaining high standards.
  • Passion for outdoor or fitness gear.
  • Successful completion of a background screening.

Nice To Haves

  • Experience in specialty or performance-driven retail.

Responsibilities

  • Deliver an exceptional 5.11 EDGE customer experience.
  • Foster a customer-first culture of teamwork and continuous improvement.
  • Support merchandising, stock organization, and visuals.
  • Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.
  • Work with the Store Manager and Assistant Store Manager to support store operations and customer experience.
  • Lead by example and support the team in delivering exceptional customer experiences.

Benefits

  • Employee discounts on 5.11 gear.
  • Flexible schedule and supportive team environment.
  • Opportunities to learn, grow, and advance within the company.
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