PT Sales Supervisor, Barton Creek Mall - Austin, TX

Michael Kors Stores California•Austin, TX
•Onsite

About The Position

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear there. This role is responsible for serving customers and selling merchandise, completing regular sales transactions, and providing courteous service to customers in a timely manner. The Sales Supervisor will maintain knowledge of current promotions, fashion trends, merchandise features, and store inventory. They will also assist in maintaining store visual objectives, housekeeping standards, and stock replenishment. This role may handle customer complaints, exchanges, refunds, and adjustments, and help ensure correct signing and pricing of merchandise. The Sales Supervisor is indirectly involved with ticketing of products as well as checking paperwork against items received and should have good knowledge of company policy and procedures as they relate to loss prevention and safety. They must contact and brief management should a loss prevention situation arise. This role may also be responsible for training and helping new sales associates and assists in product flow from stockroom to sales floor on a fill-in basis. Normally reports to a Store Manager or Assistant Manager.

Requirements

  • Passion for fashion
  • Ability to work in a creative, fast-paced environment
  • Good knowledge of company policy and procedures as they relate to loss prevention and safety

Nice To Haves

  • Experience as a Sales Supervisor

Responsibilities

  • Serving customers and selling merchandise
  • Completing regular sales transactions
  • Providing courteous service to customers in a timely manner
  • Maintaining knowledge of current promotions, fashion trends, merchandise features, and store inventory
  • Assisting in maintaining store visual objectives, housekeeping standards and stock replenishment
  • Handling customer complaints, exchanges, refunds, and adjustments
  • Ensuring correct signing and pricing of merchandise
  • Ticketing of products and checking paperwork against items received
  • Adhering to company policy and procedures as they relate to loss prevention and safety
  • Contacting and briefing management should a loss prevention situation arise
  • Training and helping new sales associates
  • Assisting in product flow from stockroom to sales floor on a fill-in basis

Benefits

  • Equal employment opportunity employer
  • Commitment to a fair and accessible recruitment process
  • Reasonable accommodation for interview or application process available upon request
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