Sales Strategy & Operations Renewals Associate (Sr)

Verkada•San Mateo, CA

1d•$125,000 - $165,000•Onsite

About The Position

As a member of Verkada's Sales Strategy and Operations team, you will play an integral role in driving the insights, operations, and strategy that enables Sales to run better, faster, and smarter. This role offers an excellent platform to learn how a business operates, with previous candidates having advanced to VP and COO positions. You will be a high-impact contributor, gaining exposure to a wide variety of challenges, processes, and data that power the Sales organization. As an Associate, you will lead cross-functional initiatives from ideation to analytics to recommendations to drive impact across the sales organization. You will sit at the intersection of Sales and Product, driving the business understanding of the renewal engine and defining the tools required to enable Sales, Partners, and customers. This is a dynamic role for a "technical and business athlete" who can handle everything from SQL data pulls to automating AE workflows and managing cross-functional projects.

Requirements

High-impact self-starter: you take initiative to move projects forward and can operate well with little guidance. You’re excited by the possibility of leading cross-functional workstreams and generating buy-in among senior leadership.
Raw smarts: we are looking for people who can look at complex problems and solve them start to finish.
Strong analytical skills: you nerd out about data, can quickly structure analyses to answer key business questions to drive decision-making, and will also have perspectives on building the right data architecture. Excel skills are a must; SQL / Tableau / Looker experience a plus.
Process and operational thinking: you can tackle a problem independently and quickly iterate to a solution, and then also document it in a way that's easy to understand for all audiences. Previous Salesforce experience is a plus.
Communication and stakeholder management: you'll need to be able to connect with sales reps and hardware engineers alike to figure out how we build the right processes and workflows to drive efficiency while also giving us the data to measure how we're doing. Strong written and verbal communication skills are a must.
Flexibility and hustle: you manage change and ambiguity well, and have no problems juggling multiple priorities while executing in a fast-paced environment. You’re comfortable pivoting quickly and often.
3+ years of professional experience, ideally in consulting, corporate strategy, or a high-growth startup.
Must be willing and able to work onsite five days per week in San Mateo, CA.

Nice To Haves

Bachelors or masters from a top school preferred.
Previous Sales, Sales Operations, or Strategy experience is a plus.
SQL / Tableau / Looker experience a plus.
Previous Salesforce experience is a plus.

Responsibilities

Conduct retention analysis, perform cohort analysis to identify churn or expansion reasons, and build predictive models to flag "at-risk" accounts.
Lead cross-functional initiatives, owning the roadmap, milestones, and internal enablement for new programs or tool transitions.
Identify bottlenecks in the customer lifecycle, designing and implementing scalable workflows that reduce manual tasks for the Sales Team and Partners.

Benefits

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Wellness/fitness benefits
Healthy lunches provided daily
Commuter benefits