About The Position

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary The Manager, Sales Operations, AMER Sales is responsible for sales strategy and operations for select territories within AMER Enterprise and Commercial Sales. In this role, you will act as the trusted advisor for multiple senior level stakeholders, aligning operational initiatives with revenue objectives and effectively designing and implementing sales plans and coverage models that support overall business growth. In this role, you will be expected to analyze data and performance metrics to identify trends, provide insights, and develop actionable plans that optimize resources, enhance sales productivity, and motivate our salesforce to deliver business results.

Requirements

  • Solid experience in sales strategy, sales operations and/or sales leadership
  • Solid experience in sales planning and business partnership roles
  • Experience with partnering and influencing multiple stakeholders preferred
  • Solid experience with SFDC required
  • Experience with sales tools such as Anaplan, Incent & Clari preferred
  • Strong analytical skills, with proficiency in data analysis performance metrics
  • Experience with process optimization and change management

Responsibilities

  • Strategic Business Partnership Consults on the creation and development of AMER Sales strategy and annual operational plan to deliver sales targets and associated key performance indicators (KPI’s)
  • Engages with senior management to identify and prioritize key sales programs/initiatives, and effectively represents AMER Sales in these programs/initiatives
  • Act as a trusted advisor to AMER sales leadership, providing local insights & recommendations to optimize performance
  • Supports our sales leaders to plan, manage, and execute their sales strategy
  • Annual Sales Planning Leads AMER GTM annual sales planning processes (e.g. application of segmentation & targeting insights, sales quotas, territory design, resource allocation) for their respective territories and motions
  • Ensures operational plan aligns with the overall CRO sales growth strategy, differentiated across sales segments & motions for resource allocation, coverage planning, and incentive planning
  • Program Support / Implementation Implements & manages sales operations processes to ensure reliable execution on key initiatives, programs and performance tracking
  • Develops key performance indicators (KPI’s) in collaboration with AMER LT and establishes a process to track and report progress
  • Identifies enhancements to sales operations processes or services and works across the organization to have them implemented
  • Forecast Support & Reporting Enables sales on dashboard functionalities that are available on a self-serve basis
  • Supports forecasting needs related to pipeline hygiene and E.D.G.E. methodology for their sales leaders
  • Conducts quarterly assessments of quota attainment and overall team performance
  • Supports ad hoc data requests related to performance metrics, such as Quarterly Business Reviews, for their sales leaders

Benefits

  • Employee Assistance Program: An Employee Assistance program is available to all employees.
  • Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
  • Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
  • Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
  • Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.
  • Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).
  • Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge.
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