Sales Strategic Initiatives Lead (Project Delivery & Execution)
About The Position
The Strategic Initiatives Lead is a project-focused role responsible for driving the planning, coordination, and execution of high-priority Sales Enablement and Effectiveness initiatives at Manulife Bank. This role partners across Sales, Marketing, Product, Risk, Operations, and Technology to drive cross-functional initiatives from concept through implementation. Operating at the intersection of project management, business operations, and change execution, the role accelerates adoption, productivity, and performance while helping deliver enterprise priorities and client-centric growth. The ideal candidate is a highly organized project professional who is comfortable taking ownership of initiatives, working across multiple stakeholder groups, and driving progress in environments where priorities may evolve. They are naturally proactive, excel at bringing structure to ambiguity, and are motivated by turning plans into results.
Requirements
- 2+ years in program management, consulting, or business transformation
- Proven experience managing enterprise-scale, cross-functional initiatives
- Demonstrated ability to manage end-to-end project delivery, including planning, execution, dependency management, risk mitigation, and stakeholder coordination
- Strong knowledge of financial services and regulatory environments
- Proficiency with Salesforce, Smartsheet, Power Automate Flows, JIRA, and reporting tools (Power BI preferred)
- Strong analytical and problem-solving skills with structured solution development
- Excellent facilitation, presentation, and executive communication skills
- Advanced stakeholder management and ability to influence without authority
- Experience with agile or hybrid delivery frameworks, including managing project timelines and deliverables in dynamic environments
- Strong written communication and documentation skills
- High level of judgment, organization, and self-direction
Nice To Haves
- PMP or Agile certification
- Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
Responsibilities
- Lead end-to-end planning, execution, and governance of complex initiatives, translating strategic objectives into structured project plans, milestones, deliverables, and measurable outcomes while maintaining ownership of execution from initiation through implementation.
- Drive cross-functional alignment across Sales, Marketing, Product, Risk, Operations, and Technology; facilitate working sessions, ensure clear ownership of deliverables, and support timely decision-making.
- Develop and maintain detailed project schedules, dependency maps, risk and issue logs, action plans, and governance documentation to ensure initiatives remain on track and stakeholders remain informed.
- Drive cross-functional alignment across Sales, Marketing, Product, Risk, Operations, and Technology by facilitating working sessions, coordinating deliverables, establishing accountability, and supporting effective decision-making.
- Independently identify risks, dependencies, gaps, and roadblocks, proactively developing and implementing solutions to maintain delivery timelines and business objectives.
- Manage governance and reporting, including executive updates, project dashboards, benefit tracking, and status reporting to ensure transparency, accountability, and informed decision-making.
- Ensure effective stakeholder communication by providing regular project updates, aligning priorities, managing competing interests, and maintaining strong partnerships throughout the project lifecycle.
- Lead project execution cadence, including status meetings, working sessions, stakeholder check-ins, action tracking, and follow-up activities to drive progress and accountability.
- Partner with Change Management, Training, and Field Enablement teams to support adoption planning, stakeholder engagement, training coordination, and communication strategies.
- Identify opportunities to improve processes, establish scalable frameworks, and enhance team effectiveness through workflow optimization, documentation, and continuous improvement initiatives.
Benefits
- health
- dental
- mental health
- vision
- short- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program in Canada includes holidays, vacation, personal, and sick days
- full range of statutory leaves of absence
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
