Sales Specialist - Full Time - Santa Rosa
About The Position
Join Friedman’s, where our mission is to Deliver the Human Side of Home Improvement. Named a “Best Place to Work” and voted Sonoma County’s Best Home Improvement Store 14 years in a row, we’re built on a positive, team-oriented culture built on decades of trust and service. This is a non-exempt position located at Friedman’s Home Improvement, CA retail store. Hours are retail need based from Sunday – Saturday. Friedman’s Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman’s Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.
Requirements
- High School Diploma or equivalent required.
- 1 or more years of experience in a retail environment preferred
- Experience qualifying customer needs and handling customer situations
- Strong knowledge of technology with the ability to learn new systems effectively and efficiently
- Knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams)
- The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Responsibilities
- Answers customer’s questions concerning location, price, and use of merchandise
- Service all customers in your area or phone inquiries in an accurate and courteous manner.
- Constantly upgrade product knowledge in your area and of all merchandise locations throughout store.
- Assist customer by walking them to the proper department and personally finding product or by asking for assistance.
- Basic understanding of computer system and able to complete customer inquiries, quotes and orders as needed.
- Determine customers’ needs by finding requested product or selling them a related or substitute item.
- Selling and closing sales on a project-oriented basis by demonstrating products of related items to customer and presenting promotional sales product facts, information and product data.
- Exhibit the ability to service multiple customers in a friendly, efficient and effective manner.
- Equipment Operation such as but not limited to: pallet jacks, forklifts, order pickers, saws and specialty equipment where needed
Benefits
- Bundled benefits
- Eligibility for a discretionary bonus
- 401(k)
- Generous employee discount
- Tuition reimbursement to support your career path
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
