Full Time - Sales Specialist - Appliances - Closing

Lowe's Home Centers•Seabrook, NH

2d•Onsite

About The Position

As a Sales Specialist in the Appliances department, you help customers identify products for their projects and turn home improvement ideas into reality. You provide product expertise, explain specifications, features, promotions, and financing options, and offer consulting services to meet customer needs and close sales. The role involves frequent movement around the store, answering phones, and communicating with customers. You may also serve as a contact for customers and vendors, support orders and installations, and assist with inventory, pricing, checkout, and associate training. The job does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors and can involve changing weather, noise, and moving equipment or objects.

Requirements

High school diploma or GED.
One year of customer-facing sales experience or six months of Lowe's retail experience. If the education requirement is not met, three years of external customer-facing sales experience or 18 months of Lowe's retail experience is required.
One year of experience in sales or customer service in a sales environment with required sales goals or metrics.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to stand and sit for prolonged periods.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Obtain sales-related licensure or registration if required by state law; Lowe's will support and fund this requirement.

Nice To Haves

One year of experience completing customer sales orders.
One year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
Two years of experience designing customized products for customers using 20/20 or a Computer-Aided Design system.
Professional certification related to the department.
Bilingual skills.

Responsibilities

Seek out customers, understand their needs, answer questions, and explain the advantages of Lowe's products and services.
Serve as a point of contact for customers and vendors in the department; provide project estimates, schedule installer visits, process and track customer orders and installations, and follow up to help ensure project completion.
Monitor inventory levels and work with vendors and other stores to locate merchandise and order replacement stock.
Review prices according to pricing policies and maintain pricing and documentation.
Support checkout functions, call buttons, departmental pages, and requests for assistance.
Train department associates on the sales floor and coach them on development needs.
Complete other duties as assigned.