Sales Specialist

Jaybird Senior LivingDes Moines, IA
Onsite

About The Position

The Sales Specialist is a results-driven professional responsible for driving new resident move-ins and increasing occupancy. This role steps into communities—during transitions, vacancies, or periods of under performance—to execute sales strategies with urgency and independence. Success is measured by move-ins, not activity.

Requirements

  • 3–5 years in senior living sales, marketing, or operations.
  • Bachelor’s degree or equivalent professional experience.
  • Exceptional interpersonal skills; ability to build trust quickly with prospects and internal teams.
  • Mastery of CRM databases, Microsoft Office Suite (Excel, Word, Outlook), and mobile operating systems.
  • High emotional maturity, resilience, and a solution-oriented mindset.
  • Ability to stand, walk, and sit for extended periods; must be able to lift/move up to 50 lbs.
  • Valid driver’s license required for extensive travel between communities.
  • Primarily indoor, climate-controlled settings; requires frequent interaction with families and seniors who may be under stress.
  • This is a safety-sensitive position requiring high levels of focus and discretion.

Responsibilities

  • Prioritize converting inquiries into move-ins.
  • Identify pipeline barriers, conduct discovery-based tours, and close sales with persistence and professionalism.
  • Maintain high-volume sales outreach (calls, follow-ups, tours) while remaining insulated from workplace "noise" or internal distractions.
  • Utilize the Jaybird Sales Academy playbook and behaviors of success to manage the CRM and database with high accuracy.
  • Conduct weekly outreach and networking to meet professional referral and event targets.
  • Ensure first impressions are elite by auditing model apartments and community tour paths; address barriers to "tour-readiness" immediately.
  • Partner with regional leadership and the marketing department to develop and execute community-specific action plans.
  • Manage the entire sales life cycle with limited oversight, providing weekly recaps and proactive updates to regional teams.

Benefits

  • Competitive salary and bonus opportunities
  • Health, dental, vision, disability, and life insurance
  • 401(k) with match
  • Paid time off
  • Flexible hours
  • Employee assistance program
  • On-demand pay
  • Career growth in a fast-growing company
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