Sales Specialist

Team Quality Services•Auburn, IN

3d•Onsite

About The Position

This role is responsible for growing both our revenue and customer base. This is an intense, fast-paced position that will work alongside a high-performing and collaborative sales team. Team members will focus on qualifying and closing leads from various sources, driving pipeline velocity to ultimately achieve revenue generation. Individuals in this role must be competitive, team-oriented, and comfortable making cold calls. Sales Specialists should be hungry to learn, grow, and challenge themselves.

Requirements

High school diploma or GED
Must be and remain eligible to be issued a passport for any required international travel/training
Valid driver’s license

Nice To Haves

Bachelor's degree in business, sales, or marketing
B2B sales experience
Fluent in Spanish

Responsibilities

Proactively reach out to potential customers via cold calling to introduce our services, identify sales opportunities, and schedule meetings for further discussion.
Effectively manage and update customer information, sales leads, and opportunities within the CRM system to maintain accurate records and track sales progress.
Conduct compelling presentations to potential clients, showcasing the value propositions of our services and addressing their specific needs and concerns. Must be effective in conducting both virtual and in-person meetings.
Serve as a knowledgeable resource for customers, offering expert guidance and recommendations tailored to their business objectives to facilitate the sales process.
Manage the end-to-end order processing cycle, including accurately entering orders, coordinating fulfillment logistics, and ensuring timely delivery to customers.
Maintain a well-organized sales pipeline, prioritize leads, and follow up on opportunities in a timely manner to achieve sales targets and maximize revenue generation.
Cultivate strong, long-term relationships with customers by understanding their business goals, providing exceptional customer service, and addressing any inquiries or issues promptly and professionally.
Stay informed about industry trends, competitor activities, and market developments to identify new business opportunities and stay ahead of the curve.
Promote proper work ethic and demonstrate the Company’s Core Values, policies, procedures and best practices.
Comply with all customer and service location requirements, including, but not limited to, health/safety training and vaccination status.
Demonstrate proficiency using technology, including, but not limited to, smart phones, tablets, computers, mobile applications, web-based software, typing, data entry, spreadsheets, and the use of video conferencing systems.
Demonstrate the ability to use written and verbal communication skills to deal effectively with diverse groups of people, including proficiency in using a telephone/cellphone.
Demonstrate the ability to maintain a close working relationship with Company team members, customers, service locations, and the general public for the purpose of explanation, interpretation, technical assistance, and non-routine problem-solving.
Demonstrate excellent problem-solving skills, with the ability to analyze complex issues and implement effective solutions.
Demonstrate outstanding communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels, inside and outside the Company.
Demonstrate solid project and time management capabilities, including the ability to organize, prioritize, and manage multiple projects and tasks simultaneously.
Travel to Company facilities, customer locations, or alternate service locations as assigned.
Must be able to drive on behalf of the Company and/or customers if required.
Occasional participation in events outside of regular hours may be necessary, which may include meetings, training sessions, and team building events.
Maintains flexibility to work additional hours as needed during busy periods or to meet deadlines.
Ability to adapt to changing work demands and schedules, including occasional mandatory overtime.
Mandatory overtime may be required, with compensation provided in accordance with Company policies and local labor laws.
Other duties as assigned.