Sales Specialist

Open Road Auto Group•Bridgewater, NJ

9d•Onsite

About The Position

Open Road Mercedes-Benz is seeking a Sales Specialist for their Bridgewater, NJ location. This role focuses on luxury account management and sales consulting. Open Road Auto Group fosters a diverse culture of talent, leadership, and professionalism, supporting innovation, accountability, growth, and fun. The Sales Specialist will interact and consult with customers to guide them through their vehicle experience, aiming to create a simple, educated, and fun experience. They will assist customers in selecting the right vehicle for their lifestyle, build client relationships, present vehicle attributes, options, features, purchase and finance options, and store policies. The role also involves facilitating test drives, ensuring timely follow-up, maintaining strong customer relationships, tracking customers using the store CRM, staying certified with new brand knowledge, preparing vehicles for delivery, and maintaining the appearance of the showroom and vehicle lot.

Requirements

A team player focused on providing exemplary customer service.
Self-motivated with the ability to set and achieve targeted goals.
Excellent interpersonal communication skills.
Excellent organizational and time management skills.
Ability to multi-task in a fast-paced work environment.
Working knowledge of computers.
Be at least 18 years of age.
Possess and acceptable driving record and a valid driver's license in your state of residence.

Nice To Haves

Experience in automotive sales, is a plus.

Responsibilities

Interact and consult with customers to guide them through their vehicle experience.
Assist customers in selecting the right vehicle for their lifestyle.
Create and build client relationships.
Present vehicle attributes, model options, features, purchase and finance options and store policies and services to customers.
Facilitate customer test drives.
Ensure timely follow up and maintain strong relationships with previous and prospective customers.
Track customers using store CRM tools.
Stay certified with all new brand knowledge.
Prepare vehicles for customer delivery.
Maintain appearance and cleanliness of store showroom and vehicle lot.
Review all the “bells and whistles” to create an enjoyable ownership experience.