Sales Specialist – LCU

trane technologies

9d•Hybrid

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies, through its businesses including Trane® and Thermo King, is committed to putting the planet first. Sustainability is central to their business. This role is for an Inside Sales Specialist in Atlanta, supporting the outside sales team within the Southeast region. The department focuses on Light Commercial Unitary Equipment (3-25 tons) in replacement commercial applications. The position involves supporting outside sales and customers throughout the entire sales cycle, from inquiry to delivery. This includes equipment identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem-solving. Experienced specialists may handle complex orders or projects requiring significant external coordination. As experience grows, responsibilities can expand to include lead generation, market intelligence, and customer contact.

Requirements

Customer service and inside sales experience preferred. Ability to understand the need, solve problems, and respond in an efficient manner
Strong organizational, time management, communication, and multi-tasking skills.
Ability to work well in a team environment
A strong knowledge and comfort level with computers.
Ability to analyze data, solve problems effectively, lead by example, and even help make strategic decisions to enhance the LCUR team

Nice To Haves

HVAC experience preferred but not required.
Associates or bachelor’s degree preferred but not required.

Responsibilities

Act as a key contact to sales team and customers to provide information on complete sales cycle from quote through delivery.
Issue PO’s
Manage budgets
Close out projects
Process new orders
Ensure the order process is complete and error-free.
Manage projects through receipt of order to installation (i.e., shipment scheduling, customer communication, expediting, problem solving, etc.)
Develop and maintain product knowledge for strategic and competitive application
Develop quotes from identified customer needs:
Determine and select appropriate equipment in Trane Selection Software
Set pricing and generate proposals
Maintain the LCUR data log information to support continuous improvement efforts.
Mentor peers and share standard methodologies with those less experienced as needed