Sales Specialist Front End
About The Position
The Front End Specialist assists in the day-to-day Front End and cashier operations of the store. Reports to the Front End Manager. Handles monetary transactions and performs advanced cashiering duties. Approves voids, employee discounts, returns and exchanges. Processes and settles daily cash and credit transactions. Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments. Processes and monitors currency orders to ensure that cash is always available for transactions. Performs other duties as required or assigned. Oversees prompt and accurate fulfillment of online orders through platforms such as Instacart and Mercato. Answers enquires about online orders and provides information on products. Confirms and locks customers’ orders and communicates fulfillment timelines. Handpicks items on customers’ lists; scans using a handheld mobile device; runs items through the checkout counter and pays for them through cash or credit/debit cards. Collects cash, checks, or charge payments from guests and provides change and charge vouchers if needed. Ensures accuracy of cash bank by counting cash, checks, and charge payments at end of shift. Documents and communicates overages, shortages, sales data, price changes, and technical or price discrepancies, communicating issues to the appropriate managers and departments. Orders and monitors inventory of supplies needed for the Front End. Returns carts and baskets to their central distribution areas, takes back go-backs/damages, fixes displays, and helps restock. Does regular checks of inventory with Retail Department Heads to update digital platforms as needed.
Requirements
- 2+ years of experience in a retail setting
- Ability to handle money accurately and perform mathematical calculations
- Intermediate computer skills including e-mail and Microsoft Office
- Availability to work onsite with a flexible schedule often including weekends
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Nice To Haves
- Bachelor’s Degree preferred
Responsibilities
- Handles monetary transactions and performs advanced cashiering duties
- Approves voids, employee discounts, returns and exchanges
- Processes and settles daily cash and credit transactions
- Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments
- Processes and monitors currency orders to ensure that cash is always available for transactions
- Oversees prompt and accurate fulfillment of online orders through platforms such as Instacart and Mercato
- Answers enquires about online orders and provides information on products
- Confirms and locks customers’ orders and communicates fulfillment timelines
- Handpicks items on customers’ lists; scans using a handheld mobile device; runs items through the checkout counter and pays for them through cash or credit/debit cards
- Collects cash, checks, or charge payments from guests and provides change and charge vouchers if needed
- Ensures accuracy of cash bank by counting cash, checks, and charge payments at end of shift
- Orders and monitors inventory of supplies needed for the Front End
- Returns carts and baskets to their central distribution areas, takes back go-backs/damages, fixes displays, and helps restock
- Does regular checks of inventory with Retail Department Heads to update digital platforms as needed
Benefits
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match
- Free family meal daily
- Discounts at Eataly
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
