Sales & Service Full-Time $14.00 - Tucker

Goodwill of North Georgia•Tucker, GA
•Onsite

About The Position

Goodwill of North Georgia is hiring a Sales & Service team member to examine and grade donated goods for sale in its retail stores. The role processes goods at an accelerated pace to meet production goals while following standard operating procedures. It also supports a guest-friendly retail experience through customer service, merchandising, product recommendations, and accurate point-of-sale transactions. The position requires working in a fast-paced retail environment and maintaining a neat, clean, and organized work area and salesfloor. Team members follow training materials and work instructions, communicate and cooperate with colleagues and guests, attend required training and meetings, and follow safety and security practices.

Requirements

  • High School Diploma or GED preferred.
  • Good oral and written communication skills in English and interpersonal skills.
  • Detail oriented and able to work in a fast-paced environment.
  • Able to work independently and as part of a team.
  • Strong organizational skills and sound judgment.
  • Basic math skills.
  • Must start employment in acceptable safety work shoes.
  • Must be able to work in heat, cold, and dust.
  • Must be able to bend, reach, grasp, stand or walk for extended periods, and push, pull, and lift up to 30 pounds, with or without accommodation.
  • Must be available to work Monday through Sunday during operating hours as needed.
  • Must be at least 18 years old to become certified and licensed to operate a forklift; employees aged 16 to 17 may not operate forklifts, balers, or compactors.

Nice To Haves

  • High School Diploma or GED.

Responsibilities

  • Examine and grade donated goods for sale in Goodwill of North Georgia retail stores.
  • Process goods quickly to meet production goals while following standard operating procedures.
  • Greet guests, deliver a positive brand experience, and suggest additional merchandise.
  • Maintain a professional, patient, and people-first attitude with guests.
  • Move products to the retail salesfloor promptly and with attention to detail.
  • Execute and maintain visual merchandising strategies.
  • Recommend or upsell merchandise and encourage transaction round-ups.
  • Accurately handle point-of-sale transactions.
  • Identify and resolve problems promptly or seek management support.
  • Communicate effectively with management, peers, and guests.
  • Promote cooperation and teamwork with peers.
  • Perform tasks according to training playbooks, e-learning, and work instructions.
  • Keep the work area and retail salesfloor neat, clean, and organized.
  • Follow safety and security practices, including reporting hazards and injuries to management.
  • Attend and complete required trainings and meetings.
  • Perform other duties as assigned by management.

Benefits

  • Weekly paychecks.
  • Paid time off for vacation and holidays.
  • 25% employee discount.
  • Health, dental, and vision insurance for staff and their families.
  • Complimentary uniforms.
  • Access to free job skills training at Goodwill Career Centers.
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