Sales & Service Full-Time $13.00 - Roswell

Goodwill of North Georgia•Roswell, GA

About The Position

Goodwill of North Georgia is hiring a Sales & Service team member to examine and grade donated goods for sale in its retail stores. The role processes goods at an accelerated pace to meet production goals while following standard operating procedures. It also supports a guest-friendly retail environment through customer service, merchandising, sales, and accurate point-of-sale transactions.

Requirements

  • High School Diploma or GED preferred.
  • Good oral and written communication skills in English and interpersonal skills.
  • Attention to detail and ability to work in a fast-paced environment.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and sound judgment.
  • Basic math skills.
  • Must be 18 or older to be certified and licensed to operate a forklift; employees aged 16 to 17 may not operate forklifts, balers, or compactors.
  • Must begin employment wearing acceptable safety work shoes.
  • Ability to work in heat, cold, and dust.
  • Ability to meet the physical requirements of the role, including bending, reaching, grasping, standing or walking for extended periods, and pushing, pulling, and lifting up to 30 pounds, with or without accommodation.

Nice To Haves

  • High School Diploma or GED.

Responsibilities

  • Greet guests, deliver a positive brand experience, and suggest additional merchandise.
  • Maintain a professional, patient, and people-first attitude with guests.
  • Transition product to the retail salesfloor with attention to detail and urgency.
  • Execute and maintain visual merchandising strategies.
  • Recommend or upsell merchandise and encourage round-up donations during transactions.
  • Accurately handle point-of-sale transactions.
  • Identify and quickly solve problems or seek management support.
  • Communicate effectively with management, peers, and guests.
  • Promote cooperation and teamwork with peers.
  • Perform tasks according to training playbooks, e-learning, and work instructions.
  • Keep the work area and retail salesfloor neat, clean, and organized.
  • Follow safety and security practices, including reporting hazards and injuries to management.
  • Attend and complete required trainings and meetings.
  • Perform other duties as assigned by management.

Benefits

  • Weekly paychecks.
  • Paid time off for vacation and holidays.
  • 25% employee discount.
  • Health, dental, and vision insurance for staff and their families.
  • Complimentary uniforms.
  • Access to free job skills training at Goodwill Career Centers.
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