Sales Service Manager_West Coast

Ametek, Inc.

1d•Remote

About The Position

At AMETEK, we don’t just manufacture market-leading electronic instruments and electromechanical devices — we are using innovation to make the world a better place; technology to improve lives; and talent to solve challenges that matter. The position of Service Sales Manager – West Coast & Canada Region will require the candidate to actively promote and sell aftermarket service to various large industrial customers. The region consists of Washington, Oregon, California, Nevada, Idaho, Montana, Wyoming, Utah, Arizona, Colorado, New Mexico, & the support of Canada service sales, requiring frequent travel within the regions. The successful candidate will be responsible for developing alliances and managing sales representatives to promote power protection systems. They will need to effectively target and visit customers in this region in a consultative sales role. The qualified individual will work closely with the Director USA & Canada; Service Sales for SCI and other local support staff to serve our clients and grow the business within the regions.

Requirements

7+ years of direct sales experience working in a fast-paced technological environment
2+ years sales management experience, a plus
Proven sales track record, delivering outstanding results in prior positions in a high-tech product environment
Capacity to build creative sales plans and sales initiatives, capable of having a long-term vision of the business
Proven track record in business development, particularly in acquiring new business in large accounts from scratch
Good negotiator with excellent customer relation skills.
Proficient in SalesForce
Highly motivated, self-starter with strong problem solving skills
Work with minimal supervision and manage time and tasks effectively
Consultative Sales method experience required
Servant Leadership knowledge and experience a plus
Ability to travel upwards of 50-70%.
BSEE or equivalent or equivalent technical sales experience
Must live with the Region, by a major airport hub preferred

Nice To Haves

Previous technical experience with UPS, Battery Chargers, Inverters, or other similar equipment is preferred.
Strong AC/DC Power electronics and application skills, understanding of electrical drawings and schematics, possess professional demeanor and strong customer service orientation.
Proven strategic planning skills, business acumen and sales aptitude.
Work with minimal supervision and manage time and tasks efficiently
Proficient in MS Office, SalesForce.com
Multi-tasking, work in fast paced environment
Highly self-motivated/self-starter and strong problem-solving skills

Responsibilities

Work closely with Client Services team to ensure customer satisfaction and help promote the aftermarket product offerings to installed customer base
Continued growth in all aftermarket services and offerings including but not limited to: Preventive and Corrective Maintenance, Training, Start Up, Spare parts, UPS/Battery Testing, Battery sales, Services and Monitoring, Multi-year service contracts
Increasing revenue and profits, improved market share, market intelligence gathering, pricing strategy and negotiation, and prospecting new applications and technologies
Business Development and Sales Plans for the region
Understand the nature of the application of our products such that you are able to present and sell to both commercial and technical decision-makers at all levels.
Maintain or exceed target margins for service sales in the region
Develop and maintain customer satisfaction through personal contact/meetings and prompt resolution of service problems
Providing quotations and work with other internal resources for scheduling/ coordinating service activities with customers.
Forecasting of sales, proper allocation of resources, and reporting activities on a weekly basis.
Able to interact with customers on various levels and in times of emergency and tense situations.
Maintain the current customer database with up-to-date information and notes detailing weekly events and opportunity advancement
Develop a strategy for winning opportunities
Follow-up on all sales opportunities in a timely manner
Follow up on quotes and secure purchase orders
Communicate the needs of customers to the company through established channels
Keep Management updated on the progress of new projects and existing accounts
Continually compile market information/intelligence to assist in the shaping of future company strategy and product development

Benefits

Competitive compensation
holiday pay
paid time off
health, vision, and dental insurance
401(k), plus matching
Flexible spending accounts (FSAs)
health savings account (HSA) with AMETEK contribution
life insurance
disability insurance
family medical leave
Employee referral program
Tuition reimbursement program
Employee assistance program
Opportunities for career advancement within our business unit and across all other AMETEK business entities