Sales & Service Leader

Elite Sports Clubs•Brookfield, WI

1d•Onsite

About The Position

At Elite Sports Clubs, we believe fitness is about more than workouts—it’s about creating a community where people feel welcome, supported, and inspired. As Milwaukee’s premier network of family-focused health clubs, we offer a place where members of all ages come to move, play, and connect. We’re proud to lead with positivity, professionalism, and purpose—and we’re looking for a Membership Sales Advisor who brings that same energy. Our core values—Professionalism, Ownership, Team, Quality, and Celebration—guide everything we do, from how we welcome new members to how we support our teammates. As a Sales & Service Leader at one of our Elite locations, you’ll be the first impression for potential members—and the guide who helps them see what’s possible at Elite. Your role is about building relationships, listening closely, and helping people take the first step in their fitness journey. You’ll create leads, follow up with prospects, tour potential members, and build excitement around the club experience. Every day is an opportunity to meet new people, connect them with the right programs, and grow our community in meaningful ways.

Requirements

1–2 years of customer service, sales, hospitality, or community engagement experience preferred
High school diploma or equivalent required
Willingness to work a flexible schedule, including some evenings and weekends
Ability to work on-site at our Brookfield location
A friendly, outgoing personality and natural ability to connect with people
Strong communication skills—you’re great at listening and helping others feel heard
A positive, professional attitude with a drive to hit personal and team goals
Comfortable using basic technology (CRM systems, email, scheduling tools)
A genuine interest in fitness, wellness, and community

Responsibilities

Engage with potential members in person, over the phone, and through follow-ups
Conduct thoughtful club tours that highlight programs, amenities, and community benefits
Generate and track leads through outreach efforts and referral programs
Collaborate with teammates to support events, promotions, and local partnerships
Help new members feel confident and welcomed throughout the onboarding process
Meet or exceed monthly membership goals while maintaining a consultative, people-first approach