Sales Senior Specialist - Sales Enabler - Port Arthur, TX

Baker Hughes•Port Arthur, TX

2d•Onsite

About The Position

This role is responsible for developing and maintaining strategic customer relationships while supporting business growth and operational excellence. The position involves working closely with customers, sales teams, technical specialists, and internal stakeholders to identify opportunities, deliver value-driven solutions, and ensure exceptional customer experiences. The Sales Senior Specialist - Sales Enabler will leverage commercial expertise, a customer-focused approach, and relationship management skills to drive growth and enhance customer satisfaction. Key responsibilities include account management, business reviews, technical solution discussions, and day-to-day commercial operations, supporting the successful execution of sales and service strategies.

Requirements

Experience in sales, account management, customer success, business development, or a related commercial function.
Strong customer relationship management and stakeholder engagement skills.
Experience identifying and developing business opportunities within existing customer accounts.
Ability to collaborate effectively with cross-functional teams to deliver customer-focused solutions.
Strong presentation and communication skills with the ability to engage customers and leadership audiences.
Excellent interpersonal skills and the ability to establish credibility and trust with customers and colleagues.
Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
Effective problem-solving and analytical skills with a solutions-oriented mindset.
Strong commitment to customer satisfaction, commercial excellence, and continuous improvement.
Ability to adapt to changing customer and business requirements in a fast-paced environment.
Valid work authorization in the country of employment.

Responsibilities

Building and maintaining long-term strategic relationships with customers by understanding their business objectives and operational needs.
Managing key customer accounts while identifying opportunities to expand business and increase customer value.
Originating and developing sales opportunities through proactive customer engagement and account management activities.
Collaborating with sales, technical, operations, and service teams to deliver innovative solutions that address customer challenges.
Coordinating cross-functional resources to support projects, technical sales initiatives, and customer requirements.
Developing, leading, and delivering business reviews, customer presentations, and commercial updates to customers and internal stakeholders.
Presenting technical and commercial information to customers, leadership teams, and business partners in a clear and effective manner.
Managing the day-to-day commercial and operational activities associated with assigned customer accounts.
Supporting technicians, account representatives, and customer teams to ensure effective service delivery and customer satisfaction.
Monitoring account performance and identifying opportunities for continuous improvement and business growth.
Establishing trusted relationships through effective communication, responsiveness, and consistent customer support.
Following sales and service standards to ensure compliance with company policies, procedures, and customer requirements.
Maintaining accurate customer records, account plans, and commercial documentation.
Supporting commercial strategies that improve customer retention, operational performance, and revenue growth.