Sales & Resident Experience Consultant - South Austin, TX

Berkshire Group, LLC•Austin, TX

1d•Onsite

About The Position

Berkshire Residential Investments is a people-first real estate investment company that values the impact it makes as a company and the time spent together in high-performing teams. They value individual skills and perspectives to best serve employees, investors, residents, and other stakeholders. They are interested in a workplace where everyone feels empowered to bring their full, authentic selves to work each day. The environment of entrepreneurial spirit, culture of expertise, and people-first approach allows employees to thrive while continuing to grow in their careers. The company aims to be the best in what they do and are always striving to be even better. Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all stakeholders by attracting fun, engaging talent committed to excellence. They own and manage their own properties, and their people are a key differentiator. Their vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time. As a Sales & Resident Experience Consultant, you will be innovative and spend your day leading your team to drive the property's success. You will be enthusiastic and creative, understanding market drivers and sales team dynamics. You are a people-loving soul, a home-finding helper, and a hero.

Requirements

LOVE people, all kinds of people!!
Ability to "seal the deal"! Expectations of at least a 20% closing ratio
At least two years of transferable experience in customer service
Ability to adapt to new technologies
Proficient in writing, speaking and understanding the English language
Be fun! Have Energy! Be the energizer bunny!

Responsibilities

Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather
Tour routes and models are your showcase; make sure they look their best!
Maintain awareness of local market conditions and trends
Contribute ideas to the Property Manager for marketing property and improving resident satisfaction
Maintain professional resident communications via verbal and written communications
Provide excellent customer service to all prospective, existing residents and your team members
Have exceptional administrative skills with attention to detail