Sales Representative (Shelby County, AL.) - ProHealth Home Health & Hospice

ProHealth Home Health & Hospice • Birmingham, AL

1d • Onsite

About The Position

Care Transition Coordinators serve as the primary liaison between the company and referral sources. They are responsible for developing, maintaining, and servicing community relations in various settings. This role involves educating patients, caregivers, physicians, case managers, discharge planners, social workers, and others on the company’s programs and services. The Care Transition Coordinator is responsible for obtaining patient referrals within their assigned territory. They work closely with Branch Directors, Admission Services, Hospice, Physicians, Patients, the General Public, and Health Care Facilities.

Requirements

• An Associates Degree in Business, Nursing, Marketing, or a Healthcare-related field. In lieu of a degree, five or more years of experience in Business to Business and/or industry selling experience.
• One year of sales experience. One or more years of related nursing experience may be substituted for sales experience.
• Current Alabama Driver’s License
• Current Automobile Liability Insurance
• Reliable Transportation
• Cell Phone
• Medicare guidelines for home care services
• Communication and relationship development skills
• Problem identification, resolution, and strategic planning
• Communications, public relations, and health education
• Basic knowledge of sales
• Community assessment identification related to geriatric needs
• Knowledge of physician, hospital, skilled nursing facility, case management, and discharge planning service needs.
• Ability to effectively communicate homecare and hospice services with all levels of the healthcare industry.
• Ability to accept responsibility for the direction, control, and planning of activities.
• Ability to handle stressful situations and deadlines.
• Ability to demonstrate strong communication skills.
• Promotes team efforts and works well with others.
• Recognizes the rights and responsibilities of company and patient confidentiality.
• Ability to manage multiple assignments and redirect priorities on short notice.
• Ability to travel within assigned territory and to sales meetings.

Nice To Haves

• Bachelor’s Degree in Business, Nursing, Marketing, or Healthcare Related Field.
• Formal sales training
• Two to five years of sales experience.
• One or more years of sales or nursing experience in Home Health or Hospice.

Responsibilities

• Manage Sales Performance: Consistently meet monthly Home Health and/or Hospice budgets. Review territory regularly with manager to optimize market potential. Hold sales meetings with operations to achieve company goals. Be prepared, organized, and engaged in all subject matters.
• Territory Management: Effectively and efficiently target the assigned territory, communicating and educating on home health and hospice services while utilizing available resources. Develop and implement weekly and monthly call plans for optimal territory productivity. Engage in strategic planning for the territory. Identify new referral sources and maximize opportunities to grow business. Efficiently cover the assigned territory on a weekly, monthly, and quarterly basis. Maintain knowledge of systems used to track referrals and referral sources to discuss trends at sales meetings. Meet territory-specific daily and weekly call quotas. Accurately maintain assignment reports.
• Customer Knowledge and Market Dynamics: Understand referral sources' businesses, practices, organizational structures, and key decision-makers. Be aware of market conditions and trends, including opportunities and challenges. Assess market potential and differentiate between physician and facility opportunities. Understand the strengths and weaknesses of home health and hospice competitors, including their sales efforts and market share. Determine and maintain referral source potential and productivity.
• Strong Selling Skills: Ensure pre-call planning and objectives are appropriate and demonstrated. Possess knowledge of the sales process. Focus on relationship building and maintenance. Appropriately utilize resources such as sales materials, branch staff, medical directors, and marketing budgets. Demonstrate problem-solving and conflict resolution abilities.
• Administrative Duties: Attend and be engaged in all meetings. Complete all assignments given by the manager on time. Document sales calls appropriately and by the deadline. Log expenses and complete reporting by the deadline. Follow up on all pending referrals. Complete timesheets and mileage reports by the deadline.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree