Sales Representative
About The Position
Prime Communications Canada is the largest Rogers dealer in Canada, with over 50 Rogers and Fido retail locations and B2B services across the country. We are proud to represent Rogers, Canada’s largest provider of wireless communications services and one of Canada’s leading providers of cable television, high-speed internet, information technology, and telephone services to consumers and businesses. As the world of wireless technology continues to evolve, Prime continues to pursue opportunities to expand and grow our retail and business footprint to deliver a great solution focused experience for our customers every day. As a Solution Specialist (Sales Representative) on our Retail Team and working at our Sarnia Rogers Store, you will be an entrepreneur of Rogers and Fido plans, products, and services. You will take careful steps to understand the needs of each customer and are dedicated to providing the best solutions.
Requirements
- A minimum of 1-year of retail/sales/customer service experience
- Be open to workdays, evenings and weekends
- Be legally eligible to work in Canada
- Must have a valid work or study permit
Nice To Haves
- Customer focused: high level and distinct skill in customer service and sales
- Strong communication: possess excellent written and verbal communication
- Growth mindset: Committed to achieving goals and setting new standards
- Great interpersonal skills: Build rapport and relationships with customers and colleagues
- Collaborator: Bring a great attitude and demonstrate desire to achieve and contribute to the Team
Responsibilities
- Use innovative selling strategies to promote Rogers / Fido products and services to new and existing customers develop and execute tactical sales plans to meet or exceed all sales targets.
- Effectively utilize all sales tools and promotion and actively participate in incentives and programs.
- Make prospecting an integral part of regular routine.
- Interacts with customers following the guidelines provided through Rogers / Fido programs and standards.
- Troubleshoot customer care issues and provides solutions by working with key internal contacts.
- Escalate issues that cannot be resolved, whether customer service, operational or personnel related to the appropriate department within the company or Rogers.
Benefits
- Competitive compensation base + commission with uncapped earning potential
- Health, dental and vision benefits package including Employee Assistance Program (EAP)
- RRSP match program to help you plan for your future
- Work-perks and discounts on different food, clothing, wellness companies and more
- Goodlife Corporate Membership
- Career growth opportunities within the company
- Rogers/FIDO product and service discounts
- Contests and incentive rewards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
