About The Position

As a Sales Representative (Loan Advisor) at Caribou, you will handle inbound calls and warm leads, consulting with and assisting customers in refinancing their auto loans. You will leverage a consultative sales approach to advise customers on the purchase of additional protection products, provide thorough explanations of loan terms and aftermarket products, and manage a large pipeline of prospective customers. The role requires conducting business ethically and professionally, processing finance deals accurately, performing needs assessments, and overcoming objections. This position is ideal for individuals with experience in insurance sales, college admissions, or financial services sales.

Requirements

  • Demonstrated success in an inside sales role or similar
  • Experience handling and maintaining a high volume pipeline
  • Excellent customer service skills and ability to quickly build rapport with customers
  • Clear communication and active listening skills
  • Ability to process information efficiently and incorporate in real time with customers
  • Ability to learn new technology and use a variety of software platforms
  • Excellent time management skills
  • Consistent attendance, availability, and active engagement throughout your full scheduled shift.

Nice To Haves

  • Bilingual in Spanish/English is a plus.

Responsibilities

  • Leveraging a consultative sales approach, you will advise customers on the purchase of additional protection products including vehicle protection services and other offerings
  • Provide customers with a thorough explanation of the terms of their loans, as well as aftermarket products and extended service contracts
  • Effectively manage and maintain a large pipeline of prospective customers
  • Conduct business in an ethical and professional manner, in congruence with our lender guidelines, finance laws, and internal compliance guidelines
  • Process finance deals accurately and fairly through financial sources to secure funding
  • Perform needs assessments, overcome objections and manage the expectations of customers

Benefits

  • Competitive compensation: $50,000 base with monthly commission structure, average annual earnings for the first year are $75,000 with the ability to exceed the average due to uncapped commission potential.
  • Paid training and onboarding period of 16 weeks to set you up for success.
  • Equity options in the Company
  • 401(k) retirement plan
  • Generous paid time off including Flexible Time Off (FTO) for all employees
  • 100% paid parental leave for all parents
  • Highly subsidized medical, dental, and vision plans
  • Fully company-paid mental health, disability, and basic life insurance
  • Optional benefits to suit your individual circumstances such as HSAs (with Caribou HSA contributions), FSAs, supplemental life and health, legal, and pet insurance
  • Up to $1,000 per year for eligible professional development expenses
  • Employee referral program
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