SALES REPRESENTATIVE

Quest Events LLC • Orlando, FL

8d • $20 - $23 • Onsite

About The Position

The Quest Sales Representative is a full-time inside sales and support position emphasizing sales, account management and customer support. Responsibilities include answering calls, taking leads, supporting the outside sales team, collaborating with operations, acting as a liaison between local markets and the customer, and ensuring that daily customer support objectives are met. In many cases, the Sales Representative serves as the primary customer-facing contact. As such, the Sales Representative must demonstrate strong organizational, administrative, and inside sales skills.

Requirements

• Strong attention to details and organizational skills.
• Work independently and as part of a team.
• Demonstrates strong written and verbal communication skills.
• Demonstrates strong Customer Service skills.
• Ability to maintain a professional, customer-facing appearance and attitude.
• Strong working knowledge of all products offered by Quest Events.
• Problem-solving skills and the ability to troubleshoot.
• Willingness to assist in projects beyond daily scope as the need arises.
• Minimum of 2 year’s Event Industry or Hospitality experience.
• Priority given to inside sales/account management experience.
• Good working knowledge of Microsoft Office products.
• Ideal candidate has a strong professional presence, is tenacious, and has ability to adapt, organize and multi-task.
• Understands general reporting processes including expenses.
• Works well independently, Motivated, Strong Relationship-Building Skills, Belief in Excellence, Results Driven, Strong Planning Skills.
• High Ethical Behavior, Unquestionable Integrity, and Character.

Nice To Haves

• Associates degree or higher preferred
• Preferred experience with ERP/CRM programs
• Knowledge of CRM maintenance preferred

Responsibilities

• Determine needs and communicate benefits of product, services, features, pricing, and additional offerings to existing and new customers as appropriate.
• Prospect and generate leads with new and existing accounts.
• Develop on-going relationships with existing customers and new prospects.
• Learn new product offerings and communicate effectively to customers.
• Collaborate with Sales and Ops teams to meet objectives and goals on a monthly basis.
• Prepare complete, accurate, and timely paperwork to ensure efficient processing of customer transactions.
• Communicate and collaborate effectively with all Quest Events markets.
• Represent Quest Events values and business ethics consistently.
• Quote generation and revision requests from clients and others as necessary.
• Monitor payment status and requirements for upcoming bookings.
• Primary point of contact between customer and operations team until the job becomes an actual order.
• Secondary point of contact for assisting the operations team and follow up.
• Timely confirmations of orders to maximize lead time for the organization.
• Gather layouts and any other info needed for installations.
• Uploading all information into the ERP.
• Keep a clean and organized office space.
• Logging into the account coordinator call que every day.
• Informing manager when logged out during business hours for unusual reasons.
• Developing strategic working relationships with existing clients for the purpose of retention and revenue growth.

Benefits

• Opportunity for commissions!
• Safe Harbor 401k with 5% Match
• Employee Referral Bonus Program
• PTO and Holiday Pay, including Floating Holiday
• Insurance Benefits including Medical (with HSA and FSA options), Dental, Vision, Life & Disability
• Potential for Overtime
• Eligible for annual increases based on performance
• Opportunities for professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree