Sales Representative

Avantor•USA-OR Remote, OR

1d•$59,150 - $100,740•Remote

About The Position

Manages a large territory of customer accounts, serving as the primary point of contact post-sale, managing complex negotiations and driving customer satisfaction, retention, and business growth. Engages with clients through a mix of face-to-face meetings and digital channels (e.g., phone, email, video conferencing) to close sales, provide ongoing support, and ensure a high-quality customer experience. Responds to inquiries and offers consultative guidance on appropriate products and services. Executes sales strategies, generates performance reports, and identifies opportunities to increase sales volume while maintaining service excellence. Applies commercial insight and relationship management skills to support both tactical execution and strategic territory development. Mentors less experienced sales representatives and contributes to regional sales strategy. At Avantor, people are the most important part of our success because they drive our global performance. That’s why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent acquisition initiatives to attract, engage and hire the right talent. Avantor’s Sales vertical is a crucial part of this mix, enabling all our internal teams worldwide to grow beyond their limits. Under general supervision, the Sales Representative is responsible for selling products and/or services to a group of clients and identify new and potential customers in order to reach the project profitability and billing levels within an assigned sales territory and/or account. Activities include: negotiation, sale, installation or delivery, and post-sale services. Responsible for securing and maintaining distribution of products and/or services and maintaining effective agreements. This person MUST reside in near proximity to Portland, OR.

Requirements

College degree or equivalent/applicable experience
3-5 years of experience working in a complex sales environment, where multiple people are involved in the purchasing decision and there is a solution-based selling approach
A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach
Business-to-business sales experience, with preference given to those with distribution experience and a scientific background and/or having work in a laboratory or research environment
Demonstrated capability to effectively utilize best in class selling processes (e.g. SPIN, Challenger, Miller Heiman) and technology platforms including Salesforce.com and Qlikview
Excellent communication and team interaction skills, routinely interacting with customers, manufacturers, and staff
Ability to carry on a business conversation with business owners and decision makers
Ability to handle difficult situations and interactions
Ability to work independently and successfully manage time and territory
Excellent analytical skills and ability to sell strategically within an account
Ability to understand individual customer operations
Willingness to travel to customer locations minimum 4 days a week
Computer Knowledge (Microsoft Office)
Holder of a valid Driver's License

Nice To Haves

Science or manufacturing research background preferred

Responsibilities

Provide Avantor solutions to customers across assigned market segments.
Manage a territory consisting of many customers across various markets.
Prospect and establish new customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating Avantor's value proposition.
Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions Avantor can offer their business.
Work with sales management to develop strategic territory business plans for achievement of sales growth and quota attainment.
Work in conjunction with sales management team providing proposals and implementing sales strategies to achieve sales growth.
Build and sustain relationships with customers and ensure customer satisfaction and loyalty.
Manage Avantor's vast product portfolio and execute and implement company defined sales and marketing strategies.
Expand Avantor's role with existing customers by developing retention strategies illustrating Avantor's value proposition in conjunction with evolving customer requirements.
Leverage available resources to effectively implement company marketing plan, strategies and sales processes.
Represent and develop strong relationships with manufacturers.
Work directly with local manufacturer representatives to develop and continually improve product knowledge, arrive at most favored pricing, and improve account profitability.
Performs other duties as assigned.