Sales Representative

ADT•Wilmington, NC

8h•Onsite

About The Position

At ADT, the Sales team is central to their operations, focusing on selling security systems and protecting what matters most to customers, whether it's a family home or a small business. Sales professionals act as trusted advisors, providing peace of mind. As a Resale Sales Representative, the role involves reactivating interest and rebuilding trust with existing ADT customers, leveraging this as a strategic growth opportunity by re-introducing modern solutions tailored to their needs. ADT, established in 1874, is the #1 smart home security provider in the U.S., dedicated to protecting and connecting families, businesses, and commercial customers daily through continuous innovation, advanced technology, and strategic partnerships. The company's mission is to save lives, offering a career where individuals can make a real impact.

Requirements

High school diploma or equivalent.
Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.
Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.

Nice To Haves

Consumer sales experience is preferred but not required.

Responsibilities

Re-engage previous customers, not cold-calling strangers. That means shorter sales cycles, higher conversion rates, and real potential to build lasting relationships.
Provide personalized solutions that combine security, automation, and life safety features, all tailored to their space and lifestyle.
Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors.
Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
Cultivate new business opportunities: identify and generate new sales leads to maximize outreach.