Sales Representative - Luxury Experience
About The Position
Jaguar Land Rover of Buffalo is looking to add an experienced luxury brand Sales Associate to our team. This role involves maintaining a professional appearance, meeting monthly sales targets, processing paperwork accurately, utilizing dealership systems, and staying current with product knowledge. The position also requires maintaining customer follow-up and prospect development systems, conducting business ethically, and understanding relevant laws. You will greet customers, assist them in selecting vehicles, explain product features, and establish personal income goals. Post-delivery follow-up is crucial to ensure customer satisfaction.
Requirements
- Luxury sales experience required, automotive preferred
- Successful Sales / Customer Service experience
- Exceptionally strong communication skills
- Valid Driver's License
Responsibilities
- Maintain a professional personal appearance
- Sell and deliver a minimum amount of vehicles each month
- Write a complete sales order and process paperwork in accordance with dealership policies
- Utilize dealership sales control and follow-up systems
- Attend all product, sales, and employment related trainings as instructed by management
- Stay up-to-date on new products and services within the industry
- Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
- Maintain a prospect development system
- Conduct business in an ethical and professional manner
- Know and understand the federal, state and local laws that govern retail auto sales
- Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
- Fully explain the product performance, application, and benefits to prospects
- Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals
- Follow up on all post-delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met
- Schedule: 5 day work week, Sundays off and one weekday. Availability Monday - Friday 9am - 7pm and every Saturday 9am - 5pm required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
