Sales Representative - Fossil and Mineral Store

Geofossiles•Colorado Springs, CO

11d•Onsite

About The Position

The Sales Representative works in a specialty retail store focused on fossils, gemstones, and minerals. The role combines customer service and sales with product education, inventory upkeep, online inventory management, and order fulfillment. The representative also helps maintain attractive, educational displays and participates in store events, workshops, and educational sessions. The work takes place in a retail store, with occasional educational events, and involves standing for extended periods and handling delicate specimens.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to learn and explain scientific concepts in an engaging way.
Detail-oriented and organized.
Comfortable working weekends and holidays.
Ability to work independently and as part of a team.

Nice To Haves

Background in geology, paleontology, or a related field.
Previous retail or sales experience.
Knowledge of fossils, gemstones, and minerals; willingness to learn is also accepted.
Excellent customer service and sales techniques.

Responsibilities

Greet customers, understand their needs, and provide advice on fossils, gems, and minerals.
Drive sales by recommending products and explaining their origins, properties, and value.
Maintain knowledge of inventory, including specimen identification, classification, and care.
Organize, label, and restock inventory and displays.
Manage website inventory.
Pack and ship customer orders, including Amazon orders.
Keep displays visually appealing and educational.
Process sales using POS systems and handle cash and card payments.
Participate in store events, workshops, and educational sessions to promote products.
Handle customer inquiries and returns, and resolve issues professionally.