Sales Representative - Residential

DuraServ Corp•Wilmington, NC

21d•Onsite

About The Position

DuraServ is seeking a residential sales hunter, an Outside Sales Representative for their Doors, Gates & Access Solutions division. This is a territory-building role where the representative will own an exclusive territory selling products to homeowners and residential builders. The position emphasizes proactive prospecting and relationship building rather than order-taking. The role requires consistent presence, delivering on promises, and a resilient attitude towards rejection. The sales representative will be responsible for managing the full sales cycle, from initial contact to closing deals and ensuring client satisfaction post-sale.

Requirements

High School diploma or equivalent required
2+ years of outside sales experience with a proven track record in residential construction, building products, home services, or related industries
Demonstrated ability to develop a cold territory into a productive book of business through self-directed prospecting and relationship building
CRM proficiency with the ability to manage lead pipelines, track activity, and generate accurate proposals using modern sales tools
Valid driver's license — you are in the field every day
Hunter mentality — you don't wait for leads, you create them; prospecting isn't a task on your list, it's how you operate every single day
Persuasive communication — you build rapport fast, read the room, and know how to move a skeptical homeowner or builder from "not interested" to "where do I sign?"
Technical aptitude — you can walk a job site, read basic blueprints, and explain door, opener, gate, and access solutions in terms that make clients confident in the investment
Emotional intelligence — you pick up on what motivates people, navigate objections without ego, and convert satisfied customers into referral machines
Resilient optimism — rejection rolls off you; you reset, refocus, and move to the next opportunity without losing momentum or lowering your standard
Administrative accountability — your CRM is clean, your follow-ups are on time, and no opportunity falls through the cracks — ever

Nice To Haves

associate or bachelor's degree preferred

Responsibilities

Aggressive Territory Prospecting — hit the ground daily with cold calls, door knocks, and in-person site visits to homeowners, residential builders, and contractors; you build the pipeline, nobody hands it to you
Market Intelligence & Brand Presence — know your market cold: builder relationships, competitor positioning, and local conditions; use that intelligence to influence purchase decisions and grow DuraServ's footprint in the residential channel
Consultative Solution Selling — conduct on-site assessments to diagnose residential door, opener, gate, and access needs; translate what you find into tailored solutions that solve real problems and close fast
Relationship Development — turn every closed deal into the next one; build high-value relationships with homeowners, residential GCs, and home builders that generate repeat business and referrals on demand
Proposal & Quote Management — generate precise, technically accurate proposals using CRM tools with product specs, installation requirements, and service contract terms communicated clearly and closed quickly
Cross-Functional Collaboration — partner with Service Technicians and Installation teams to ensure flawless delivery and convert every service call into a new sales opportunity
Sales Cycle Ownership — manage the full process from first contact through close with a relentless bias toward speed and decisiveness; no deals die in your pipeline from inattention
Client Retention & Problem Resolution — own the relationship post-sale; when issues arise, handle them with urgency and professionalism — protecting the account, reinforcing trust, and earning the referral