Sales Representative - Commercial
About The Position
SouthernCarlson is a national distributor of construction, fastening, industrial and construction supplies, with a foundation of service and commitment since 1947. They offer a broad selection of high-quality products from leading suppliers, along with tool repair services. SouthernCarlson provides expertise in both products and solutions, positioning itself as The Contractors Choice™ for professional-grade tools, fasteners, jobsite supplies, and expert service. The Inside Sales role is responsible for maintaining customer satisfaction, assisting with customer-related issues, completing customer quotes, and providing updates on requests from the field sales team, while also seeking new sales opportunities.
Requirements
- High School Diploma/GED or equivalent experience.
- 1-2 years of inside sales or sales support experience.
- Exceptional organizational and time management skills.
- Ability to multi-task and prioritize accordingly.
- Fluent in English.
- Skilled in communicating effectively verbally and in writing.
- Ability to establish and maintain effective working relationships.
- Knowledge of and the ability to utilize basic technology and online tools.
- Knowledge of Microsoft Office products, including Word, Excel, PowerPoint and Outlook.
- Must pass a pre-employment background check and drug screen.
Nice To Haves
- Bi-lingual in Spanish a plus.
Responsibilities
- Provide product pricing by consulting the price matrix and other resources.
- Provide support to outside salespeople.
- Manage a defined territory of accounts.
- Sales reporting via our ERP system.
- Responsible for accurate order entry.
- Prepare and submit oral and written customer sales quotations.
- Resolve customer service issues.
- Track open sales orders and customer back orders.
- Timely follow-up to ensure timely shipment of materials and customer satisfaction.
- Coordinate processing of purchase orders with other departments.
- Continually develop sales skills and product knowledge.
- Attain Sales Goals and Objectives.
Benefits
- Competitive base salary and commission plan
- Our collaborative family culture
- Opportunities for career growth
- Competitive benefits package, including: Health, Dental and Vision
- Opportunity to enroll in our 401k program
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
