Sales & Repair Specialist

Twin Cities Siding Professionals•Eden Prairie, MN

3d•Onsite

About The Position

At Twin Cities Siding Professionals, we're looking for a driven, people-first professional who thrives in a dual-function role - closing new business and owning the repair and warranty experience from start to finish. This isn't a siloed sales job or a back-office repair desk. You'll be the face of the company in both contexts: turning new leads into signed projects and turning repair visits into lasting relationships (and bigger opportunities).

Requirements

1+ year of experience in roofing, siding, windows, in-home sales, or a related commission-based sales role (experience in car sales or retail sales considered)
Valid driver's license with a clean driving record
Comfortable with roof inspections - not afraid of heights
Strong communicator with the ability to build rapport quickly with homeowners
Highly organized and self-motivated - able to manage a multi-function workload independently
Comfortable working evenings and Saturdays when homeowners are available
Comfortable with day-to-day technology tools - smartphone, tablet, CRM, email, scheduling, and basic reporting; willingness to learn new systems as needed
Ability to climb ladders and access rooftops safely for inspection purposes
Comfortable working outdoors in varying weather conditions - heat, cold, rain
Ability to lift and carry up to 50 lbs. as needed
Ability to kneel, bend, and maneuver in tight spaces during repair work
Valid driver's license
must be comfortable driving to multiple job sites daily

Responsibilities

Run pre-set, qualified in-home appointments with homeowners
Inspect roofs, siding, and exterior projects - accurately assess scope and present solutions
Build trust quickly and close high-value deals
Self-generate additional opportunities through neighborhood canvassing, referrals, and networking
Manage your pipeline, follow up consistently, and see deals through to close
Own the repair and warranty pipeline - manage all open jobs currently in the system
Conduct on-site assessments for repair leads and present options to homeowners
Perform repairs directly where applicable, or schedule and coordinate subcontractors to complete the work
Use every repair and warranty interaction as an opportunity to build trust and identify upsell potential - from a targeted repair to a full project
Follow up on completed repairs to ensure satisfaction and generate referrals
Keep detailed, accurate records of repair status, scheduling, and outcomes in the company CRM
Other duties as assigned