Sales Quality Associate

TQL•Cincinnati, OH

23d•Onsite

About The Position

This position supports TQL’s operations by completing, reporting on and improving TQL’s professionalism, accounting and load management audits. This position reviews employee communications and system interactions to ensure they comply with all applicable TQL policies and procedures. If you are an individual that places workplace integrity above all else, our Sales Quality team is the right fit for you!

Requirements

Strong proficiency with Microsoft Excel required
Strong analytical, problem solving and critical thinking skills
Ability to maintain confidential information
Excellent verbal and written communication skills
Ability to work independently under minimal supervision
Ability to handle multiple projects and tasks at one time, effectively manage time constraints, set priorities and meet deadlines

Nice To Haves

At least 1 year of auditing experience preferred
At least 1 year of previous experience in sales/fast-paced work environment preferred

Responsibilities

Reviewing and completing TQL compliance and professionalism audits
Documenting audit findings in TQL’s proprietary compliance tracking system
Creating employee/manager presentations on audit/compliance findings, including required actions for improvement, relevant employee history and the severity/impact of the event

Benefits

Starting at $20.00/hr + yearly merit increase evaluations
Health, dental and vision coverage
401(k) with company match
Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employee referral bonuses
Fast-paced, high-energy work environment
Career advancement opportunities within one of the nation’s largest freight brokerage firms
Collaborative team environment with hands-on training and development
Certified Great Place to Work with 900+ lifetime workplace award wins

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