Sales Project Director

Wilkerson Crane Rental • Bonner Springs, KS

4d

About The Position

The Sales Project Director oversees and develops client relationships, understands client needs, ensures satisfaction, and facilitates communication between clients and internal teams. The position manages client accounts and account teams, supports successful project execution, identifies opportunities for account growth, and works to maximize client retention. Responsibilities include setting expectations, training, problem solving, performance measurement, and conflict resolution. The role includes both inside and outside account representation, routine site visits as needed, and travel of less than 10%.

Requirements

• Bachelor’s degree in business administration, marketing, or a related field.
• At least 3 years of sales experience in construction and/or equipment leasing or rental.
• Ability to read architectural plans, lift plans, schematics, and load charts, with aptitude to learn crane charts and diagrams.
• Strong leadership and team management skills, including the ability to inspire and motivate others.
• Excellent communication and interpersonal skills and ability to build rapport and trust with clients and internal team members.
• Proficiency with MS Office Suite, CRM, and job costing/estimating software.
• Ability to multitask and maintain flexibility in daily and weekly schedules to meet deadlines and commitments.
• Experience in a diverse work environment and ability to connect with key decision makers and field operations contacts.
• Ability to network and solicit customers while upholding company core values.
• Postsecondary education in construction, business management, or trade school, or at least 5 years of experience in a construction/equipment sales role.
• Ability to sit, stand, walk, stoop, or crouch while performing job duties.
• Ability to work a 40-hour work week and travel as needed.

Responsibilities

• Serve as the primary point of contact for clients and account team members, maintaining positive relationships and addressing needs and concerns promptly and professionally.
• Understand clients’ business objectives and develop strategies to meet their goals.
• Manage and motivate account teams to deliver products, services, and results to clients on time.
• Manage and educate internal teams, including dispatch, shop/service, yard, and transportation, on strategic utilization of equipment and services.
• Establish and monitor measurable goals for supervised internal teams.
• Manage multiple client projects and ensure deadlines are met.
• Provide project updates and progress reports to management, account teams, and clients as needed.
• Guide, support, and mentor account team members in addressing client concerns and implementing solutions.
• Analyze account team work quality, identify process breakdown trends, and use findings to improve training and outcomes.
• Support internal departments by reviewing programs, processes, and policies.
• Foster a collaborative and positive working environment.
• Develop and implement strategic account plans aligned with company objectives.
• Build and maintain strong, long-lasting client relationships.
• Ensure estimates and quotes are completed on time.
• Identify opportunities for organic growth within existing accounts and develop strategies to pursue them.
• Manage account financials to ensure profitability and cost-effectiveness.
• Forecast and track key account metrics, including revenue and expenses.
• Monitor industry trends, market conditions, and competitors to inform strategic decisions.
• Proactively identify and resolve issues or challenges during client projects.
• Identify and generate methods for long-term project business.
• Promote partnerships with industry leaders.
• Implement the development of roles and responsibilities for account team members.
• Screen, interview, and participate in hiring qualified candidates for account positions.
• Seek opportunities to develop WCR brand recognition in the industry and communities.
• Perform site visits as needed.
• Support senior management and sales staff by maintaining business networks of contacts and tracking when clients change roles or companies.
• Adhere to the Company Code of Conduct/Ethics and Core Values; manage time and priorities effectively, contribute to the professional culture, and protect company, client, and customer information.
• Work out of the office and travel as needed; perform other duties assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Director