SALES/PRODUCTION ASSOCIATE

Goodwill Industries - Knoxville•Powell, TN
•$0 - $10•Onsite

About The Position

Goodwill Industries—Knoxville, Inc. is seeking a part-time Sales/Production Associate for its retail store at Emory Square. The role involves customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities. Ideal candidates are energetic and flexible, have excellent customer service skills, and can pass a pre-employment drug screen. Part-time positions may have flexible hours. Employees receive a 20% store discount. The associate receives and processes donations, conducts sales transactions, maintains accurate control of cash and credit card transactions, cleans store areas and merchandise counters, and assists customers. The position requires a flexible schedule that includes nights and weekends. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. The employer states that covered contractors and subcontractors must comply with applicable affirmative-action and nondiscrimination requirements under 41 CFR 60-741.5(a).

Requirements

  • Excellent customer service skills.
  • Able to pass a pre-employment drug screen.
  • Able to work a flexible schedule, including nights and weekends.
  • Demonstrates interpersonal skills, including focusing on solving conflicts, listening without interrupting, keeping emotions under control, and remaining open to others’ ideas.
  • Clear and persuasive oral communication; listens, seeks clarification, and responds well to questions.
  • Consistently punctual and present at work on time.
  • Treats people with respect, keeps commitments, works with integrity and ethics, and upholds organizational values.
  • Follows policies and procedures and supports organizational goals and values.
  • Able to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Regularly able to stand and/or walk for long periods, handle items, reach with hands and arms, and stoop, kneel, crouch, or crawl.
  • Regularly able to lift and/or move up to 25 pounds.

Nice To Haves

  • Energetic and flexible.

Responsibilities

  • Greet donors, accept and unload donated materials, and thank donors for their contributions.
  • Sort, separate, and hang clothing and household items.
  • Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
  • Conduct sales transactions and handle cash and credit card transactions according to procedures for voids, discounts, refunds, checks, and card payments.
  • Clean floors, shelves, windows, the break room, store fixtures, fitting rooms, the dock area, store exterior, and merchandise counters.
  • Report issues that require maintenance repairs.
  • Assist customers, price merchandise, support fitting room activities, offer recycling bags, explain store operations, and use sales techniques to enhance sales and the store’s community image.
  • Work a flexible schedule that includes nights and weekends.

Benefits

  • 20% store discount
  • Flexible hours may be available for part-time positions
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