Sales Production Associate - Merrillville- PT

GOODWILL INDUSTRIES GROUP•Merrillville, IN
•$11 - $0•Onsite

About The Position

The Sales Production Associate position is a part-time role focused on efficiently managing the flow of donations from receipt to the sales floor. This role is crucial for maintaining a seamless operation within a fast-paced retail environment. The associate will contribute to the overall success of the store by ensuring merchandise is processed, stocked, and sold effectively, while embodying the company's mission and core values. Key aspects include customer service, inventory management, accurate transaction processing, and continuous improvement through Kaizen standards.

Requirements

  • Excellent customer service skills with the ability to engage positively with donors.
  • Express gratitude and create a welcoming experience.
  • Friendly and approachable demeanor, demonstrating patience and professionalism.
  • Strong attention to detail when sorting, inspecting, and pricing donated items.
  • Ability to quickly learn and apply donation policies.
  • Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures.
  • Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
  • Strong teamwork and communication skills.
  • Authorized to work in the United States.
  • Flexible availability.
  • Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.

Responsibilities

  • Greet customers warmly and provide excellent customer service.
  • Address customer inquiries promptly.
  • Track and inventory levels, perform regular counts, and restock merchandise.
  • Report discrepancies to management.
  • Ensure stockroom and back-end inventory are organized.
  • Process customer purchases accurately using the POS system.
  • Handle cash, credit, and debit transactions accurately.
  • Monitor cash drawer for discrepancies.
  • Assist with end-of-day cash balancing and deposits.
  • Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
  • Work collaboratively with team members and supervisors.
  • Adapt to changing priorities.
  • Contribute to a positive, team-oriented work environment.
  • Receive, sort, price, and tag donations.
  • Stock donations on the sales floor.
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